In-Form vs LiveImpact
In-Form
in-form.org.ukLiveImpact
liveimpact.orgSide by side
| Figure | In-Form | LiveImpact |
|---|---|---|
| Price from | £13.75/mo | $125/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 7 | 13 |
| Spec score · Social Work Case Management | 8.9 (#2) | 7.5 (#9) |
| Founded | 1999 | 2014 |
| Headquarters | London, United Kingdom | Mountain View, California |
| Security | The maker states that In-Form has daily backups and identifies Homeless Link as Cyber Essentials Plus certified and ISO 27001 certified. | The homepage says case management includes HIPAA-ready security features for protecting sensitive data. |
| Support | Support includes a help desk, customer-success reviews, training, webinars and ongoing assistance after implementation. | The pricing page lists unlimited email support, a tutorial base, an AI knowledge bot, tailored workshops, and one-on-one onboarding support. |
| Who it serves | The maker says it supports homelessness and housing organisations, as well as services including family, mental health, addiction, employment, refugees, and veterans. | The homepage says LiveImpact is built for nonprofits and describes the platform as suitable for nonprofits of all sizes. |
Plans
In-Form
- CommunityFree
- Essential£165 a year
- In-Form Essential£165 a year
- Enterprise£300 a year
- In-Form Enterprise£300 a year
- In-Form Community£360 a year
- Housing£1,000 a year
LiveImpact
- Starter$150 a month
- Pro$275 a month
- AI Advantage — FundraisingPrice not published
- Custom — Fundraising and Donor ManagementPrice not published
- Core$350 a month
- AI Advantage — Program and Case ManagementPrice not published
- Custom — Program and Case ManagementPrice not published
- Fundraising AI Boost$125 a month
- Fundraising & Donor Management — Starter$150 a month
- Fundraising & Donor Management — Pro$275 a month
In their own words
In-Form
In-Form is a case management system built around client relationships for non-profit organisations. It records client interactions, casework actions, assessments, and progress, serving homelessness and housing organisations as well as services for families, mental health, addiction, employment, refugees, and veterans. Its Housing product covers portfolios, compliance, tenant services, occupancy, rent, repairs, maintenance, assets, and safety checks. The cloud-hosted system runs on Salesforce and is accessed through a browser on any device. Reporting varies by edition: Community includes standard reports and dashboards, while Essential includes over 200 reports and dashboards. Enterprise supports bespoke recording and reporting, tailored user access, and automated processes. The maker lists integrations including Outlook, Conga, SMS Magic, Power BI, Einstein, and FormAssembly for Enterprise; these may involve additional costs. Community requires Homeless Link membership, allows up to 10 users, and deactivates accounts after 90 days of inactivity. Essential costs £165 a year per user, with set-up from £4,399.
LiveImpact
LiveImpact has no write-up on Specifiction yet; its figures are above.