In-Form vs SKAS

In-Form is a case management system built around client relationships for non-profit organisations. It records client interactions, casework actions, assessments, and progress, serving homelessness and housing organisations as well as services for families, mental health, addiction, employment, refugees, and veterans. Its Housing product covers portfolios, compliance, tenant services, occupancy, rent, repairs, maintenance, assets, and safety checks. The cloud-hosted system runs on Salesforce and is accessed through a browser on any device. Reporting varies by edition: Community includes standard reports and dashboards, while Essential includes over 200 reports and dashboards. Enterprise supports bespoke recording and reporting, tailored user access, and automated processes. The maker lists integrations including Outlook, Conga, SMS Magic, Power BI, Einstein, and FormAssembly for Enterprise; these may involve additional costs. Community requires Homeless Link membership, allows up to 10 users, and deactivates accounts after 90 days of inactivity. Essential costs £165 a year per user, with set-up from £4,399.

SKAS (Strategic Knowledge & Action System) is an operating platform for recovery and social-service organizations, connecting outreach, housing, clinical care, food services, case management, and Medicaid billing. Outreach tools record GPS-verified check-ins, coach assignments at sign-in, and encounter participation. Housing modules maintain resident and rent ledgers with edit histories and compliance dates, and support paper or administrator-led intake when sign-ups happen offline. Clinical tools include biopsychosocials, IOP, treatment plans, and progress notes that move from draft to locked records. Billing features cover payer fee schedules, service-code rates, claims, and class-billing reports. Case management provides a person-level record, onboarding pipelines, documents, likely-duplicate detection, and cross-program history. Additional modules include food inventory and costs, CRM and contact sync, scheduling, reports, donations, a provider directory, and document management. A deployment can isolate teams, houses, trucks, or partner organizations, with role flags limiting access to features and records. Peer coaches can use an installable PWA on their own devices, with GPS check-ins and automatic sign-out. Pricing is available on request; the site offers pricing, a demo, or a walkthrough.