IncidentFox vs Saneops
IncidentFox
incidentfox.ai
Saneops
saneops.inSide by side
| Figure | IncidentFox | Saneops |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · AIOps Platforms | 7.6 (#10) | 8.1 (#5) |
| Compliance | IncidentFox says it is undergoing a SOC 2 Type II audit and provides RBAC and full audit logging. | Saneops says it is not currently SOC 2, ISO 27001, HIPAA, or PCI-DSS certified and processes personal data in line with GDPR and India's DPDP Act 2023. |
| Deployment | Deployment options are hosted SaaS, on-premises or VPC, and self-hosted open core. | Saneops offers a hosted cloud service and a self-hosted Docker image; the site says the self-hosted option can run air-gapped. |
| Integrations | The site lists Slack, PagerDuty, AWS, Datadog, Prometheus, Grafana, GitHub, Coralogix, Kubernetes, Elasticsearch, Splunk, Sentry, Jira, Linear, GitLab, OpsGenie, New Relic, PostgreSQL, MySQL, and Confluence, and says it works with 40+ integrations. | The site lists Grafana, Datadog, PagerDuty, Prometheus, Slack, Microsoft Teams, OpsGenie, Zenduty, Claude, OpenAI, Ollama and generic webhooks. |
| Support | Email support is available without login with a stated response time of within 2 business days, plus Slack community support. | The FAQ says critical business-hours issues receive a response in under an hour and off-hours issues the same day. |
Plans
In their own words
IncidentFox
IncidentFox is an incident investigation agent that operates through Slack, where teams can ask questions or share screenshots and files. It analyzes logs, metrics, and system data from connected observability tools, and searches Slack history for relevant discussions. Its responses can include charts, scripts, and reports in Slack threads; it also provides recommendations and can generate postmortems and documentation. The site lists 40+ integrations, including PagerDuty, AWS, Datadog, Prometheus, Grafana, GitHub, Kubernetes, Jira, and Confluence. Deployment options are hosted SaaS, on-premises or VPC, and self-hosted open core. Each investigation runs in an isolated container with a temporary filesystem. Sensitive data is redacted before it reaches the LLM, and API keys pass through a secure proxy. Write actions require human approval and include audit trails and rollback support. IncidentFox requires a Slack workspace, and installation requires a workspace administrator. Its full-feature trial is listed at free for 7 days.
Saneops
Saneops is an AIOps platform for DevOps and SRE teams that correlates and deduplicates alerts and drafts root-cause analyses for incidents. It groups alerts by time window and label similarity, with thresholds adjustable for each tenant. Matching payloads are deduplicated using content hashes, and CEL-based rules can drop known-noise alerts. For incident analysis, teams can provide their own Claude, OpenAI, or Ollama keys. Listed integrations include Grafana, Datadog, PagerDuty, Prometheus, Slack, Microsoft Teams, OpsGenie, Zenduty, those LLM services, and generic webhooks. Saneops offers hosted cloud use and a self-hosted Docker image that can run air-gapped. The maker says self-hosted alert data stays within the customer's network and secrets are encrypted at rest; listed controls include bcrypt passwords, tenant isolation, and rate limits. The free tier includes 1,000 alerts per month without a credit card. A separate closed beta gives ten design partners the full product free for 60 days in exchange for feedback and a weekly 30-minute sync. Post-beta pricing has not been finalized.