Incredible PBX vs VitalPBX
Incredible PBX
wiki.incrediblepbx.com
VitalPBX
vitalpbx.comSide by side
| Figure | Incredible PBX | VitalPBX |
|---|---|---|
| Price from | Free | $100/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 7 |
| Spec score · IP PBX Software | 8.9 (#1) | 8.9 (#2) |
| Spec score · Business Phone Systems | 8.5 (#44) | 9.2 (#7) |
| Auto attendant | Yes | Yes |
| Call routing | custom | custom |
| Deployment | The maker lists on-premise hardware, cloud platforms, and virtual machines as deployment options. | The download page offers an ISO and installation guides for virtual machines, hardware, and VPS deployments. |
| Free plan | Yes | Yes |
| Integrations | The maker provides a guide for setting up Microsoft Teams users as extensions to Incredible PBX. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Product | Incredible PBX is an open-source GPL aggregation for a production-ready unified communications VoIP platform supporting SIP and IAX. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Security | The HomePage lists an IPtables firewall, Fail2Ban, OpenVPN, NeoRouter VPN, and PortKnocker among the bundled components. | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. |
| Voicemail transcription | Yes | Yes |
Plans
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
Incredible PBX
Incredible PBX has no write-up on Specifiction yet; its figures are above.
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.