Indico vs TicketSpice

Indico is a free, open-source tool for organizing events, archiving materials, and supporting collaboration. It provides workflows for seminars, meetings, workshops, and conferences, and can bring an institute’s events together. For conferences, organizers can handle registration and abstract submission, store papers and other materials, and provide participant badges. Events use hierarchical categories, protections for resources, and roles within events. The room-booking module supports delegated management, booking approvals, and audiovisual equipment management. Indico integrates with Zoom so participants can join video conferences with a single click; listed plugins also cover PayPal payments and Amazon S3 event-file storage. It can be customized through configuration and plugins, and its HTTP Export API exposes category contents, events, rooms, and bookings. Indico is installed as a self-hosted instance. The project began in 2002, and CERN adopted it for event management in 2004 and has financed its development since. The maker describes room booking as suited to companies, research institutes, and universities.

TicketSpice is ticketing software for selling event and attraction tickets online and on site. Its drag-and-drop page builder supports branding, seating, timed entry, and attendee access controls. Organizers can add merchandise, products, donations, and other upsells to ticketing pages. A box office app handles on-site sales, while a scanning app checks in attendees using iPhone, iPad, and Android devices. Scanning requires iOS 13 or later or Android 8 or later, and one device can hold up to five app keys. TicketSpice provides real-time analytics, reports, and exports, with Zapier connections to tools such as HubSpot, Salesforce, Mailchimp, QuickBooks, Google Sheets, and Airtable. Customers can request a private REST-pattern API and documentation. The service states that pages use 128-bit encryption on a PCI-compliant network and PCI-certified payment vendors, and that it complies with GDPR and CCPA. Ticket fees vary by ticket type, with optional email, SMS, domain, and data services charged separately.