Infinity vs Nimbata
Infinity
infinity.co
Nimbata
nimbata.comSide by side
| Figure | Infinity | Nimbata |
|---|---|---|
| Price from | $249/mo | $39/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Sales Call Tracking Software | 7.8 (#8) | 8.7 (#4) |
| Spec score · Inbound Call Tracking Software | 7.6 (#9) | 8.5 (#3) |
| Spec score · Call Tracking Software | 7.6 (#22) | 8.6 (#5) |
| API | Infinity provides an open REST API for call, conversation, outcome, and revenue data. | Nimbata provides a public API with documentation and authenticates API requests using personal auth tokens created in account settings. |
| Founded | 2011 | 2013 |
| Integrations | Infinity supports more than 45 native integrations across advertising, analytics, business intelligence, CRM, conversion optimization, affiliate marketing, and tag management. | Listed integrations include Google Ads, Pipedrive, Zapier, webhooks, Microsoft Dynamics, HubSpot, GA4, Meta, Looker Studio, Google Sheets, Salesforce, Zoho, Slack and others. |
| Intended users | Infinity describes call tracking as useful for marketers in call-centric businesses where inbound calls are an important customer touchpoint. | Nimbata identifies marketing agencies and multi-location businesses among the audiences it serves. |
| Security | Infinity says it holds ISO 27001 certification for information security. | Nimbata describes encryption in transit and at rest, multifactor authentication, and role-based access controls. |
| Setup | The maker says customers install the call tracking code on their website and Infinity verifies the installation and integrations before launch. | The call-tracking page says most teams can get live in one session by adding the site script and acquiring and assigning tracking numbers. |
| Support | The pricing page lists 24/7 support for Essentials and Pro, and VIP Support for Enterprise. | Nimbata states that it offers knowledge-base articles, email, live chat, phone support and plan-dependent dedicated account managers. |
Plans
In their own words
Nimbata
Nimbata tracks inbound calls back to the marketing channel, campaign, keyword, and ad that generated them. It assigns dynamic tracking numbers to website visitors to connect calls with sessions and marketing sources. Its AI call analysis transcribes, scores, and classifies conversations, and can produce summaries, action items, and notes. Teams can attribute dollar values to calls and send deal values and closed revenue to Google Ads and Meta. Call-handling tools include local presence dialing, routing, recording, and missed-call alerts; transcription supports more than 100 languages. Integrations listed include Google Ads, Pipedrive, Zapier, webhooks, Microsoft Dynamics, HubSpot, GA4, Meta, Salesforce, Slack, and Zoho CRM. Nimbata describes encryption in transit and at rest, multifactor authentication, and role-based access controls. All plans include a 14-day trial without a credit card. Entry costs nothing plus usage; Pro is listed at $39/mo plus usage, Marketing at $80/mo plus usage, and Agency at $120/mo plus usage. Nimbata identifies marketing agencies and multi-location businesses among its audiences.