| Price from | ₹832.50/mo | ₹2,000/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 11 |
| Spec score · WhatsApp Business API Providers | 8.1 (#11) | 9.0 (#4) |
| Founded | 2025 | The Udyam certificate records incorporation and business commencement on 18 June 2010. |
| Headquarters | Bhopal, Madhya Pradesh, India | The Udyam certificate lists the enterprise address in Indore, Madhya Pradesh, India, PIN 452011. |
| Integrations | The site says Shopify, WooCommerce, Razorpay, CRM and other native one-click connectors are coming soon; tools can currently connect through the REST API and webhooks. | MSG91 lists integrations or connectors including Shopify, Zoho CRM, CleverTap, Excel, Google Sheets, Auth0, Zapier, Pabbly Connect, viaSocket, Tally and Kylas. |
| Pricing limits | Platform subscriptions are separate from Meta per-message charges, and prices on the pricing page are exclusive of GST. | The India-to-India SMS pricing page lists volume-based per-message rates and says personalized pricing can go up to ₹0.13 per SMS; its displayed rates are subject to 18% GST where noted. |
| Product | InfiQ provides WhatsApp Business API messaging infrastructure with campaigns, chatbots, a shared inbox and developer APIs. | MSG91 describes itself as a cloud communication platform offering APIs and tools for SMS, WhatsApp, RCS, email, voice and authentication. |
| Support | Lite includes chat and WhatsApp support with a 36–48 hour response SLA; Growth includes call, chat and WhatsApp support with a response SLA within 24 hours. | Support is available by chat, email, WhatsApp call or Google Meet; listed hours are Monday–Saturday 8:00 AM–midnight IST and Sundays and holidays 10:00 AM–7:00 PM IST. |
