Infor Workforce Management vs PlanSource

Infor Workforce Management is an AI-powered platform for labor planning, scheduling, time and attendance, payroll processes, and compliance. Its scheduling tools align staffing with real-time demand, skills, availability, and preferences, with rules-based automation and shift replacement. Labor forecasts use machine learning and adaptive models to estimate needs across time spans from minutes to years, drawing on historical results, planned promotions, and weather information. The platform captures time data in real time, calculates complex pay rules, supports time-off requests, and produces compliance reports. In healthcare, Infor Clinical Science can calculate staffing workloads from nurse documentation through Clinical Bridge, which integrates with electronic medical records. Payroll close creates an employee pay information export that can be transferred manually or automatically to an organization’s payroll system. Infor offers WFM as a stand-alone product or alongside Infor HCM. Mobile WFM is an HTML5 application, with Android and iOS versions supported; web and Windows are also listed, along with macOS and API. Infor describes the product as built for large, complex frontline workforces, including healthcare, manufacturing, public sector, and retail organizations. Pricing is available on request.

PlanSource is a benefits administration platform for employers, HR teams, brokers and benefits consultants. Employees receive a guided experience for enrollment and everyday benefits use. Administration services include ACA and COBRA administration, carrier billing and payment, advocacy, employee communications and dependent verification. PlanSource says its AI supports configuration, reporting, communications, dependent verification, virtual assistance and service-center interactions, with observability, auditability and human approval. Its Boost APIs handle plan configuration, enrollment updates, evidence of insurability and provider-directory search; the Plan Configuration API is live with Guardian, MetLife and Mutual of Omaha. The platform connects with leading HCM systems and synchronizes data in real time. Trust Center topics include CCPA, HIPAA, SOC 2 Type 2, 23 NYCRR 500 and ISO/IEC 27001:2022, alongside logging, multifactor authentication, backups, encryption at rest, penetration testing and patch management. Pricing is upon request.