Insider One vs SAP Analytics Cloud
Insider One
insiderone.comSAP Analytics Cloud
sap.comSide by side
| Figure | Insider One | SAP Analytics Cloud |
|---|---|---|
| Price from | — | $36/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 2 |
| Spec score · Customer Data Platforms | 7.8 (#20) | 8.6 (#8) |
| Founded | 2012 | 1972 |
| Headquarters | Singapore | Walldorf, Germany |
| Integrations | The Integration Hub lists 100+ integrations across categories including ads, analytics, attribution, CDPs, chat, CRM, ecommerce, email, and marketing automation. | Named data sources include SAP HANA, SAP S/4HANA, SAP BW/4HANA, SAP BusinessObjects, SQL, OData, and Google BigQuery. |
| Security | Insider One's Trust Center says its SOC 2 Type II report is available upon request and its ISO/IEC 27001:2022 certification covers its SaaS infrastructure, operations, and product development lifecycle. | The product supports user, role, and access administration, and its help documentation describes single sign-on and folder access and privacy settings. |
| Support | The homepage links to an Insider One Help Center and offers visitors a way to request a demo. | SAP identifies partner specialists, SAP experts, and its extended developer community as support resources for deployment and questions. |
Plans
SAP Analytics Cloud
- Business Intelligence$36 a month
- SAP Analytics CloudPriced on request
In their own words
Insider One
Insider One is an AI-powered customer engagement platform for marketing and customer engagement teams. Its customer data platform connects information, builds unified profiles in real time and activates personalized experiences across customer touchpoints. The product supports email automation, lead scoring, lead capture forms, customer journeys and experimentation. Its personalization responds to customer needs and predicts intent, while journey orchestration coordinates interactions across channels. Listed channels include web, app, email, web push, SMS and RCS, WhatsApp, InStory, conversational CX and site search. Agent One is described as a system that decides, acts, learns and improves engagement outcomes. The Integration Hub lists more than 100 integrations across advertising, analytics, attribution, CDPs, chat, CRM, ecommerce, email and marketing automation; custom integrations can be built using Insider One APIs. Platforms listed are Android, iOS, web and API. The company presents the product for marketers across industries including retail, financial services, travel, beauty, automotive and telecommunications. Pricing is on request.
SAP Analytics Cloud
SAP Analytics Cloud brings business intelligence, analytics and enterprise planning together in a cloud service. It supports financial, supply chain and operational planning, with real-time data refresh, scheduled reports, embedded analytics, natural-language queries and row-level security. Joule can automate reports, model scenarios, surface insights and handle analytics and planning tasks through conversation. More than 100 prebuilt business content packages are available across lines of business. Named data sources include SAP HANA, SAP S/4HANA, SAP BW/4HANA, SAP BusinessObjects, SQL, OData and Google BigQuery. Live connections analyze data at its source without replication; import connections bring data in for modeling. The service offers web, iOS and Android access and hybrid deployment. Mobile apps require an SAP Analytics Cloud account and mobile services enabled by the user's IT department. Pricing is on request, and there is no free plan. A no-cost 30-day trial uses sample data on a shared tenant and excludes some administration, customization, master data management and integration capabilities.