InstaDispatch vs Numus
InstaDispatch
instadispatch.com
Numus
usenumus.comSide by side
| Figure | InstaDispatch | Numus |
|---|---|---|
| Price from | $200/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Courier Management Software | 9.1 (#1) | 8.4 (#4) |
| Spec score · Delivery Management Software | 9.0 (#7) | 8.3 (#27) |
| Free plan | Yes | Yes |
| Live tracking | Dispatchers can monitor drivers on a live map and customers can receive tracking links and ETA updates. | The fleet map refreshes every ten seconds, and customers can follow an order through a public link without logging in or installing an app. |
| Proof of delivery | The driver app records signatures, photographs, OTP confirmation, comments, timestamps, GPS coordinates and barcodes as delivery evidence. | A one-time code is recorded on a timestamped order timeline that the page describes as immutable. |
| Support | The help center advertises live chat Monday to Friday, email support targeted within one business hour, phone support and screen-share calls. | The site lists [email protected] for support and describes priority support with a dedicated customer success manager on the Scale plan. |
Plans
InstaDispatch
- FreeFree
- Small$200 a month
- Medium$300 a month
- Large$600 a month
- Enterprise$1,200 a month
Numus
- FreeFree
- Starter$15,000 a month
- Growth$39,000 a month
- Scale95,000 NGN a month
- EnterprisePriced on request
In their own words
InstaDispatch
InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding, and e-commerce teams. It handles order booking, automated dispatch, job allocation, route planning, and planning routes across multiple vehicles. Digital proof of delivery can record signatures, OTPs, barcodes, photos, comments, timestamps, and geo-coordinates. Customers can receive milestone updates by email, SMS, or WhatsApp. Listed integrations include DHL, UPS, FedEx, DPD, Shopify, Magento, Amazon, WooCommerce, QuickBooks, and Stripe. The Android and iOS driver app works offline, keeping delivery and proof-of-delivery records locally until connectivity returns. InstaDispatch says its cloud service has 99.9% uptime, encrypted data, and backups; it also describes dedicated account management, onboarding, and 24/7 support. A Free plan is listed, without a stated shipment allowance or price. The pricing note says paid plans start at $129/mo; listed monthly plans include Small at $200 a month and Enterprise at $1,200 a month. Some add-ons, including route optimization and ETA, are paid.
Numus
Numus is delivery software for managing orders, dispatch, tracking, proof of delivery, and payment. Orders from a booking site, staff-entered phone calls, and walk-ins enter one queue. Dispatchers can check driver availability, assign work, and send route and customer details to drivers’ phones. A fleet map refreshes every ten seconds, while customers can follow orders through a public link without an account or app. Proof of delivery uses a one-time code recorded on a timestamped order timeline described as immutable. Paystack supports card, bank transfer, USSD, and mobile money; rider cash collections are logged in daily reports. The fleet map uses OpenStreetMap, and driver navigation opens Google Maps or Apple Maps. Team tools include role-based staff logins, activity logging, and in-app chat with push notifications and message history. Business Suite and Driver apps are listed for iOS and Android and are free on the App Store and Google Play. Numus is aimed at delivery owners, dispatchers, riders, and counter staff, including teams on low-bandwidth networks. Its free plan is free and includes 10 monthly orders, one driver, five routes, live tracking, proof of delivery, and email notifications. WhatsApp Business ordering remains in development with no release date announced.