InstaDispatch vs Onfleet
InstaDispatch
instadispatch.com
Onfleet
onfleet.comSide by side
| Figure | InstaDispatch | Onfleet |
|---|---|---|
| Price from | $200/mo | $299/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Courier Management Software | 9.1 (#1) | 8.3 (#6) |
| Spec score · Delivery Management Software | 9.0 (#7) | 8.6 (#12) |
| Free plan | Yes | No |
| Headquarters | Northampton, United Kingdom | San Francisco |
| Integrations | Listed connectors include DHL, UPS, FedEx, DPD, Parcelforce, Palletways, Shopify, Magento, Amazon, WooCommerce, eBay, Linnworks, Shiptheory, Mintsoft, QuickBooks, Stripe and Xendit. | Onfleet offers API and webhook access, ready-to-use integrations, and a partner integrations marketplace. |
| Live tracking | Dispatchers can monitor drivers on a live map and customers can receive tracking links and ETA updates. | Yes |
| Mobile platforms | The driver app is available for Android and iOS, according to the FAQ. | Onfleet Driver is listed for iPhone and iPad in the App Store and for Android in Google Play. |
| Product | InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding and e-commerce delivery teams. | Onfleet describes its platform as AI-powered software for managing deliveries across in-house fleets and third-party partners. |
| Proof of delivery | The driver app records signatures, photographs, OTP confirmation, comments, timestamps, GPS coordinates and barcodes as delivery evidence. | photo_and_signature |
| Support | The help center advertises live chat Monday to Friday, email support targeted within one business hour, phone support and screen-share calls. | Launch includes email and scheduled phone support, while Enterprise includes premium onboarding, implementation, and support. |
Plans
InstaDispatch
- FreeFree
- Small$200 a month
- Medium$300 a month
- Large$600 a month
- Enterprise$1,200 a month
Onfleet
- Launch$619 a month
- Scale$1,349 a month
- Enterprise$3,099 a month
- Courier Suite$299 a month
In their own words
InstaDispatch
InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding, and e-commerce teams. It handles order booking, automated dispatch, job allocation, route planning, and planning routes across multiple vehicles. Digital proof of delivery can record signatures, OTPs, barcodes, photos, comments, timestamps, and geo-coordinates. Customers can receive milestone updates by email, SMS, or WhatsApp. Listed integrations include DHL, UPS, FedEx, DPD, Shopify, Magento, Amazon, WooCommerce, QuickBooks, and Stripe. The Android and iOS driver app works offline, keeping delivery and proof-of-delivery records locally until connectivity returns. InstaDispatch says its cloud service has 99.9% uptime, encrypted data, and backups; it also describes dedicated account management, onboarding, and 24/7 support. A Free plan is listed, without a stated shipment allowance or price. The pricing note says paid plans start at $129/mo; listed monthly plans include Small at $200 a month and Enterprise at $1,200 a month. Some add-ons, including route optimization and ETA, are paid.
Onfleet
Onfleet manages deliveries across in-house fleets and third-party partners. Its tools optimize routes, assign work dynamically, and can dispatch tasks automatically. Teams get real-time GPS visibility of drivers and can record proof of delivery with photos, signatures, and timestamps. Customer-facing features include branded automated notifications, live tracking pages, and two-way driver chat. The Onfleet Driver app provides task details, navigation, communication with dispatchers or customers, and proof-of-delivery capture; it is listed for iPhone, iPad, and Android. The platform also offers API and webhook access, ready-to-use integrations, and a partner marketplace. Onfleet Connect gives shippers and retailers access to courier and delivery providers. Launch costs $619 a month and covers 2,500 pickup or delivery tasks with unlimited users, basic route optimization, and API and webhook access. Scale is $1,349 a month, Enterprise is $3,099 a month, and Courier Suite is $299 a month. A 14-day trial is available; there is no free plan.