InstaDispatch vs RoadFeed
InstaDispatch
instadispatch.comRoadFeed
roadfeed.comSide by side
| Figure | InstaDispatch | RoadFeed |
|---|---|---|
| Price from | $200/mo | 5,000 ZAR/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Delivery Management Software | 9.0 (#7) | 7.6 (#57) |
| Customer updates | Delivery updates can be sent by email, SMS or WhatsApp at key delivery milestones. | Customer notifications can automatically share ETAs, delivery statuses, and completion updates. |
| Free plan | Yes | No |
| Headquarters | Northampton, United Kingdom | RoadFeed lists its office at Infinity Office Park in Meyersdal, Alberton, South Africa. |
| Integrations | Listed connectors include DHL, UPS, FedEx, DPD, Parcelforce, Palletways, Shopify, Magento, Amazon, WooCommerce, eBay, Linnworks, Shiptheory, Mintsoft, QuickBooks, Stripe and Xendit. | RoadFeed says it integrates with ERP, accounting, telematics, and third-party carrier platforms, with API-ready custom connections and automatic data syncing. |
| Live tracking | Dispatchers can monitor drivers on a live map and customers can receive tracking links and ETA updates. | Yes |
| Product | InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding and e-commerce delivery teams. | RoadFeed is an all-in-one dispatch, delivery, and driver management system for logistics operations. |
| Proof of delivery | The driver app records signatures, photographs, OTP confirmation, comments, timestamps, GPS coordinates and barcodes as delivery evidence. | Its digital ePOD includes sign-on-glass for capturing signed proof of delivery in real time. |
| Support | The help center advertises live chat Monday to Friday, email support targeted within one business hour, phone support and screen-share calls. | RoadFeed advertises 24/7 phone, email, and live chat support, in-person assistance, and an average one-hour response time. |
Plans
InstaDispatch
- FreeFree
- Small$200 a month
- Medium$300 a month
- Large$600 a month
- Enterprise$1,200 a month
RoadFeed
- Ignition5,000 ZAR a month
- Cruise10,000 ZAR a month
- Overdrive15,000 ZAR a month
In their own words
InstaDispatch
InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding, and e-commerce teams. It handles order booking, automated dispatch, job allocation, route planning, and planning routes across multiple vehicles. Digital proof of delivery can record signatures, OTPs, barcodes, photos, comments, timestamps, and geo-coordinates. Customers can receive milestone updates by email, SMS, or WhatsApp. Listed integrations include DHL, UPS, FedEx, DPD, Shopify, Magento, Amazon, WooCommerce, QuickBooks, and Stripe. The Android and iOS driver app works offline, keeping delivery and proof-of-delivery records locally until connectivity returns. InstaDispatch says its cloud service has 99.9% uptime, encrypted data, and backups; it also describes dedicated account management, onboarding, and 24/7 support. A Free plan is listed, without a stated shipment allowance or price. The pricing note says paid plans start at $129/mo; listed monthly plans include Small at $200 a month and Enterprise at $1,200 a month. Some add-ons, including route optimization and ETA, are paid.