InstaDispatch vs RocketBoard Delivery
InstaDispatch
instadispatch.comRocketBoard Delivery
rocket-board.comSide by side
| Figure | InstaDispatch | RocketBoard Delivery |
|---|---|---|
| Price from | $200/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Delivery Management Software | 9.0 (#7) | 8.0 (#39) |
| Free plan | Yes | No |
| Headquarters | Northampton, United Kingdom | Johor Bahru, Malaysia |
| Integrations | Listed connectors include DHL, UPS, FedEx, DPD, Parcelforce, Palletways, Shopify, Magento, Amazon, WooCommerce, eBay, Linnworks, Shiptheory, Mintsoft, QuickBooks, Stripe and Xendit. | The FAQ says CRM syncs WhatsApp conversations to customer records, while accounting exports are compatible with common tools and full API integration is available on enterprise plans. |
| Intended customers | The product is presented for domestic and international couriers, last-mile and same-day delivery businesses, freight forwarders and white-glove delivery operators. | RocketBoard says it is built for SMEs with 5–200 staff, especially in wholesale, distribution, F&B, manufacturing, retail, and trading in Malaysia and Singapore. |
| Live tracking | Dispatchers can monitor drivers on a live map and customers can receive tracking links and ETA updates. | Yes |
| Proof of delivery | The driver app records signatures, photographs, OTP confirmation, comments, timestamps, GPS coordinates and barcodes as delivery evidence. | The listed workflow captures a proof-of-delivery photo and e-signature when delivery is completed. |
| Support | The help center advertises live chat Monday to Friday, email support targeted within one business hour, phone support and screen-share calls. | The FAQ lists ongoing support through WhatsApp, email and scheduled calls, with most issues resolved within one business day and critical issues prioritized for same-day response. |
Plans
InstaDispatch
- FreeFree
- Small$200 a month
- Medium$300 a month
- Large$600 a month
- Enterprise$1,200 a month
In their own words
InstaDispatch
InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding, and e-commerce teams. It handles order booking, automated dispatch, job allocation, route planning, and planning routes across multiple vehicles. Digital proof of delivery can record signatures, OTPs, barcodes, photos, comments, timestamps, and geo-coordinates. Customers can receive milestone updates by email, SMS, or WhatsApp. Listed integrations include DHL, UPS, FedEx, DPD, Shopify, Magento, Amazon, WooCommerce, QuickBooks, and Stripe. The Android and iOS driver app works offline, keeping delivery and proof-of-delivery records locally until connectivity returns. InstaDispatch says its cloud service has 99.9% uptime, encrypted data, and backups; it also describes dedicated account management, onboarding, and 24/7 support. A Free plan is listed, without a stated shipment allowance or price. The pricing note says paid plans start at $129/mo; listed monthly plans include Small at $200 a month and Enterprise at $1,200 a month. Some add-ons, including route optimization and ETA, are paid.
RocketBoard Delivery
RocketBoard Delivery has no write-up on Specifiction yet; its figures are above.