InstaDispatch vs Shipday
InstaDispatch
instadispatch.com
Shipday
shipday.comSide by side
| Figure | InstaDispatch | Shipday |
|---|---|---|
| Price from | $200/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 7 |
| Spec score · Delivery Management Software | 9.0 (#7) | 9.1 (#5) |
| Free plan | Yes | Yes |
| Live tracking | Dispatchers can monitor drivers on a live map and customers can receive tracking links and ETA updates. | Yes |
| Proof of delivery | The driver app records signatures, photographs, OTP confirmation, comments, timestamps, GPS coordinates and barcodes as delivery evidence. | Proof can include photos, signatures, and accurate delivery timestamps. |
Plans
InstaDispatch
- FreeFree
- Small$200 a month
- Medium$300 a month
- Large$600 a month
- Enterprise$1,200 a month
Shipday
- BasicFree
- Professional Lite$19 a month
- Professional$39 a month
- Branded Premium$39 a month
- Elite$99 a month
- Business AI$349 a month
- Enterprise$2,499 a month
In their own words
InstaDispatch
InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding, and e-commerce teams. It handles order booking, automated dispatch, job allocation, route planning, and planning routes across multiple vehicles. Digital proof of delivery can record signatures, OTPs, barcodes, photos, comments, timestamps, and geo-coordinates. Customers can receive milestone updates by email, SMS, or WhatsApp. Listed integrations include DHL, UPS, FedEx, DPD, Shopify, Magento, Amazon, WooCommerce, QuickBooks, and Stripe. The Android and iOS driver app works offline, keeping delivery and proof-of-delivery records locally until connectivity returns. InstaDispatch says its cloud service has 99.9% uptime, encrypted data, and backups; it also describes dedicated account management, onboarding, and 24/7 support. A Free plan is listed, without a stated shipment allowance or price. The pricing note says paid plans start at $129/mo; listed monthly plans include Small at $200 a month and Enterprise at $1,200 a month. Some add-ons, including route optimization and ETA, are paid.
Shipday
Shipday is a delivery management platform for dispatching orders and coordinating drivers. The web platform is available on phones and tablets, and drivers use a mobile app for order information, routes, updates, chat, and proof of delivery by photo or signature. The service supports live delivery tracking, customer notifications, and dispatch management, with access to in-house drivers and third-party delivery services. Shipday lists more than 100 integrated partners. API access is available, and the Professional plan includes API and webhook access. The free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account. A 14-day trial of the full platform is available without a credit card. Paid plans start at $19 a month. Paid-plan user counts vary by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.