InstaDispatch vs SmartRoutes
InstaDispatch
instadispatch.comSmartRoutes
smartroutes.ioSide by side
| Figure | InstaDispatch | SmartRoutes |
|---|---|---|
| Price from | $200/mo | $32/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Delivery Management Software | 9.0 (#7) | 8.7 (#9) |
| Free plan | Yes | No |
| Integrations | Listed connectors include DHL, UPS, FedEx, DPD, Parcelforce, Palletways, Shopify, Magento, Amazon, WooCommerce, eBay, Linnworks, Shiptheory, Mintsoft, QuickBooks, Stripe and Xendit. | Integrations include API and webhooks, Shopify, WooCommerce, Linnworks, and Zapier. |
| Live tracking | Dispatchers can monitor drivers on a live map and customers can receive tracking links and ETA updates. | Yes |
| Proof of delivery | The driver app records signatures, photographs, OTP confirmation, comments, timestamps, GPS coordinates and barcodes as delivery evidence. | photo_and_signature |
Plans
InstaDispatch
- FreeFree
- Small$200 a month
- Medium$300 a month
- Large$600 a month
- Enterprise$1,200 a month
SmartRoutes
- Basic$32 a month
- Essentials$54 a month
- Premium$65 a month
- Free trialFree
In their own words
InstaDispatch
InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding, and e-commerce teams. It handles order booking, automated dispatch, job allocation, route planning, and planning routes across multiple vehicles. Digital proof of delivery can record signatures, OTPs, barcodes, photos, comments, timestamps, and geo-coordinates. Customers can receive milestone updates by email, SMS, or WhatsApp. Listed integrations include DHL, UPS, FedEx, DPD, Shopify, Magento, Amazon, WooCommerce, QuickBooks, and Stripe. The Android and iOS driver app works offline, keeping delivery and proof-of-delivery records locally until connectivity returns. InstaDispatch says its cloud service has 99.9% uptime, encrypted data, and backups; it also describes dedicated account management, onboarding, and 24/7 support. A Free plan is listed, without a stated shipment allowance or price. The pricing note says paid plans start at $129/mo; listed monthly plans include Small at $200 a month and Enterprise at $1,200 a month. Some add-ons, including route optimization and ETA, are paid.
SmartRoutes
SmartRoutes has no write-up on Specifiction yet; its figures are above.