Instarem vs Touch 'n Go eWallet
Instarem
instarem.comTouch 'n Go eWallet
touchngo.com.mySide by side
| Figure | Instarem | Touch 'n Go eWallet |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 2 | 1 |
| Spec score · Money Transfer Apps | 8.7 (#12) | 8.3 (#28) |
| Exchange-rate model | markup | variable |
| Fees | Personal transfer fees vary by sending amount, currency, payment method, and receiving country and method. | The PDS says most key services are free and lists fees including 1% for Malaysian credit-card reloads and 1% for overseas transactions. |
| Upfront fee display | Yes | Yes |
| Founded | 2014 | 2017 |
| Free plan | No | Yes |
| Headquarters | Singapore | Kuala Lumpur, Malaysia |
| Mobile platforms | both | both |
| Regulation | Instarem states that it is licensed and regulated in 11 jurisdictions. | The maker states that TNG Digital is regulated by Bank Negara Malaysia and the Securities Commission. |
| Scheduled transfers | Yes | Yes |
| Security | Instarem says it uses encryption in transit and at rest, regular vulnerability assessments, external penetration tests, and AWS Cloud security controls. | The maker lists biometric logins, one-tap approval, cooldown periods and real-time transaction checks as eWallet protections. |
| Support | Personal app users can submit a support query or start a live chat through the Help Centre. | The PDS lists a customer careline available daily from 7 AM to 10 PM, including holidays, and in-app chat. |
| Transfer limits | Transfer limits depend on the sending and receiving countries, and users can check the applicable limit in the app. | Lite accounts cannot transfer money out; UNHCR/Tourist and Verified accounts can. |
| Transfer speed | instant | instant |
| Transfer tracking | Yes | Yes |
Plans
In their own words
Instarem
Instarem provides international money transfers for individuals and cross-border payments for businesses. Personal users can send money to more than 60 countries, see fees upfront, and track transfers in real time. Fees vary by sending amount, currency, payment method, and destination and receiving method. Transfers are typically processed instantly or the same day after funds arrive, but can take up to two business days depending on destination and payment method. The service is available on Android, iOS, and the web; the mobile app includes Quick Send for frequent recipients and support by query or live chat. Businesses can pay overseas suppliers or employees across more than 160 countries. They can upload Excel payment and recipient details for up to 1,000 transactions in one go in listed markets. Business accounts also offer virtual cards with spending limits and real-time expense tracking. Instarem says it is licensed and regulated in 11 jurisdictions and uses encryption in transit and at rest, vulnerability assessments, external penetration tests, and AWS Cloud security controls. Personal and business account registration is free, but transaction fees apply.
Touch 'n Go eWallet
Touch 'n Go eWallet has no write-up on Specifiction yet; its figures are above.