Intum CRM vs Zoho CRM
Intum CRM
intum.com
Zoho CRM
zoho.comSide by side
| Figure | Intum CRM | Zoho CRM |
|---|---|---|
| Price from | — | $14/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 15 |
| Spec score · CRM Software | 8.1 (#112) | 9.4 (#3) |
| AI features | Yes | Yes |
| Email sync | No | Yes |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Integrations | The CRM page says it connects with tasks, helpdesk, email and invoicing, with modules sharing a customer database. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | No | Yes |
| Sales pipeline | The CRM provides a visual sales funnel where users can move deals between stages and track deal value and closing probability. | Yes |
| Support | The listed plans include email support on Start, priority email support on Standard, and priority email, chat and phone support plus a dedicated account manager on Pro. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
Intum CRM
- MicroPrice not published
- Start$29 a month
- Standard$39 a month
- Pro$59 a month
- EnterprisePriced on request
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.