IOTA360 Evaluations vs Perspective AI Intelligent Intake

IOTA360 Evaluations is online course evaluation software for higher education institutions. Institutions can use a managed service for scheduling, reminder emails, survey delivery, LMS integration, student and faculty support, reporting, and results permissions, or administer the system in-house. It supports unlimited evaluation sessions within an academic term and dynamic scheduling for courses of different lengths. Reports include instructor benchmarks and comparisons, graphical summaries, word-frequency and historical analysis, and a custom report builder. Results can be exported to Excel, PDF, and CSV; historical data can be imported from TXT, CSV, and XML formats. The software can run standalone or integrate with an LMS, campus portal, or SIS through methods including LTI, LDAP, CAS, Shibboleth, SAML, Google Auth, and Custom API. Stored responses are not linked to identifying student information in reports or downloads unless students identify themselves in comments. The brochure describes anonymized, encrypted data, FERPA compliance, and role-based access. Students can submit evaluations and faculty can view results on mobile devices.

Perspective AI Intelligent Intake qualifies prospects before they reach a business, helping route suitable leads and reduce screening calls. Businesses describe their ideal client and fit criteria, then set questions and routing rules, preview the conversation, and share an intake link. Conversations can follow up on vague answers, probe inconsistencies, and ask about details that determine fit. Rules can send strong fits to a calendar, decline weak fits, or redirect referrals. Intake can appear as a website widget, popup, email link, or standalone page, with white-label branding. Each completed conversation produces a structured summary that can be routed to an inbox, CRM, or Slack. Listed use cases include legal, patient, therapy and counseling, and financial services intake. Supported integration providers include Slack, HubSpot, Gmail, Google Docs, Notion, and Confluence. Perspective says its documentation describes the service as SOC 2 and ISO 27001 certified. All plans include 100 credits toward AI-powered conversations. The Free plan costs nothing; Pro Subscription costs $99 a month and includes 1,000 credits per month, with fresh credits monthly. The page says users can cancel anytime and start without a credit card.