Iperius Remote vs Matrix42 FastViewer
Iperius Remote
iperiusremote.comMatrix42 FastViewer
matrix42.comSide by side
| Figure | Iperius Remote | Matrix42 FastViewer |
|---|---|---|
| Price from | €8.39/mo | €45/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 1 |
| Spec score · Remote desktop software | 9.1 (#9) | 8.9 (#16) |
| Spec score · Remote Support Software | 8.9 (#6) | 8.7 (#9) |
| Spec score · Remote support tools | 9.1 (#6) | 8.5 (#16) |
| Access mode | both | both |
| Administration | Administrators can manage device groups, operators, permissions, address books, and connection statistics. | Administrators can use remote PowerShell or CMD, reboot devices, and switch users. |
| Deployment | The product supports mass deployment with an MSI installer and Windows Group Policies. | FastViewer is offered for cloud or on-premises use, and the marketplace page says an on-premises server solution is available. |
| File transfer | It supports bidirectional file and folder transfers, including copy/paste, drag-and-drop, and DELTA transfer of modified file portions. | Yes |
| Free plan | Yes | No |
| Headquarters | Cupra Marittima, Italy | Frankfurt am Main, Germany |
| Mobile apps | Yes | Yes |
| Remote support | The product provides remote desktop and technical assistance for computers and mobile devices. | Listed support features include unattended access, multiple sessions, and multi-monitor support. |
| Security | The maker describes end-to-end encryption using DTLS-SRTP with AES, TLS 1.2/1.3, HTTPS, and WSS, along with two-factor authentication. | The product page lists two-factor authentication and access profiles; the marketplace page states that data is protected by 256-bit AES encryption. |
| Session recording | Yes | Yes |
| Supported platforms | Windows,macOS,Linux,iOS,Android | web,Windows,macOS,iOS,Android |
| Trial | The EULA allows evaluation use for up to 21 calendar days from installation, with possible extension by written agreement. | The maker offers a free 30-day trial with cloud access, online support, and no credit card requirement; access ends automatically without a charge. |
Plans
Iperius Remote
- FreeFree
- Small€8.39 a month
- Medium€19.99 a month
- ProPrice not published
- FreeFree
- Small€839 a year
- Medium€1,999 a year
In their own words
Iperius Remote
Iperius Remote provides remote desktop access and technical assistance for computers and mobile devices. It supports Windows, macOS, Linux, iOS, and Android, with attended access and unattended access that can be installed as a service. Features include file transfer, multi-user sessions, chat, presentations, screen sharing, session recording, and multi-monitor support. Administrators can manage device groups, operators, permissions, address books, and connection statistics; deployment can use an MSI installer and Windows Group Policies. Paid licensing is based on concurrent connections and includes unlimited devices and users. The Free plan is free for one connection, but the free edition cannot connect to mobile devices. Small costs €8.39 a month, billed annually, excluding VAT, for two concurrent connections and unlimited devices and users. Medium costs €19.99 a month, billed annually, excluding VAT, for five concurrent connections and unlimited devices and users. A 21-day evaluation period is listed. The maker describes encryption protocols and two-factor authentication among its security measures.
Matrix42 FastViewer
Matrix42 FastViewer lets IT teams access and remotely control employee computers, company devices, and servers. It offers a standalone browser app, Windows and Mac desktop apps, and a web app integrated with Matrix42 Enterprise Service Management; mobile apps are also listed for iOS and Android. Support capabilities include unattended access, multiple sessions, and multi-monitor support. Administrators can run remote PowerShell or CMD, reboot devices, and switch users. File transfer and clipboard sharing are supported, with transfers limited to 2 GB per file. Security features include two-factor authentication, access profiles, and 256-bit AES encryption. FastViewer can be deployed in the cloud or on premises and integrates with Matrix42 solutions. A license costs €540 a year per concurrent session, plus 19% VAT, and covers up to 100 installed agents; only the supporter needs a license. The free 30-day cloud trial includes online support, needs no credit card, and ends automatically without a charge. The maker describes it for IT departments, service agents, and developers.