Iperius Remote vs Zoho Assist
Iperius Remote
iperiusremote.com
Zoho Assist
zoho.comSide by side
| Figure | Iperius Remote | Zoho Assist |
|---|---|---|
| Price from | €8.39/mo | $10/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 7 | 13 |
| Spec score · Remote desktop software | 9.1 (#9) | 9.2 (#4) |
| Spec score · Remote Support Software | 8.9 (#6) | 8.3 (#19) |
| Spec score · Remote support tools | 9.1 (#6) | 9.1 (#5) |
| Access mode | both | both |
| File transfer | It supports bidirectional file and folder transfers, including copy/paste, drag-and-drop, and DELTA transfer of modified file portions. | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Free plan | Yes | Yes |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
| Session recording | Yes | Session recording is available in the Enterprise and Unattended Access Professional plans. |
| Supported platforms | Windows,macOS,Linux,iOS,Android | Supported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS. |
Plans
Iperius Remote
- FreeFree
- Small€8.39 a month
- Medium€19.99 a month
- ProPrice not published
- FreeFree
- Small€839 a year
- Medium€1,999 a year
Zoho Assist
- FreeFree
- Remote Support - Standard$10 a month
- Remote Support - ProfessionalPrice not published
- Remote Support - EnterprisePrice not published
- Unattended Access - StandardPrice not published
- Unattended Access - ProfessionalPrice not published
- Free EditionFree
- Remote Support EnterprisePrice not published
- Remote Support ProfessionalPrice not published
- Remote Support StandardPrice not published
In their own words
Iperius Remote
Iperius Remote provides remote desktop access and technical assistance for computers and mobile devices. It supports Windows, macOS, Linux, iOS, and Android, with attended access and unattended access that can be installed as a service. Features include file transfer, multi-user sessions, chat, presentations, screen sharing, session recording, and multi-monitor support. Administrators can manage device groups, operators, permissions, address books, and connection statistics; deployment can use an MSI installer and Windows Group Policies. Paid licensing is based on concurrent connections and includes unlimited devices and users. The Free plan is free for one connection, but the free edition cannot connect to mobile devices. Small costs €8.39 a month, billed annually, excluding VAT, for two concurrent connections and unlimited devices and users. Medium costs €19.99 a month, billed annually, excluding VAT, for five concurrent connections and unlimited devices and users. A 21-day evaluation period is listed. The maker describes encryption protocols and two-factor authentication among its security measures.
Zoho Assist
Zoho Assist is remote support software for attended and on-demand sessions, as well as unattended access. It runs on Windows, macOS, Linux, iOS, Android, Chrome OS, Raspberry Pi, and web browsers. Support tools include screen sharing, multi-monitor navigation, chat, session scheduling, file transfer, and diagnostics. Technicians can initiate on-demand sessions without installing software, and sessions do not require prior downloads. Remote camera sharing offers guidance through smartphone cameras or smartglasses; browser cobrowse supports live guidance with field highlighting and sensitive-data masking, without downloads or plugins. File transfer and session recording are supported. Zoho Assist lists TLS 1.2 and AES 256-bit encryption and recurring security audits. The free plan covers one technician and five devices. Remote Support Standard is $10 a month, billed annually, for two concurrent sessions per technician. Plans can be changed or canceled at any time. Enterprise Support includes 24/7 assistance by live chat or email.