IRIS Reach vs Messages XR Enterprise
IRIS Reach
iris.co.uk
Messages XR Enterprise
finalsite.comSide by side
| Figure | IRIS Reach | Messages XR Enterprise |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 0 | 1 |
| Spec score · School Communication Software | 7.7 (#12) | 7.4 (#20) |
| Founded | 1978 | 1999 |
| Headquarters | Slough, Berkshire, United Kingdom | Glastonbury, Connecticut, USA |
| Purpose | IRIS Reach is a cloud-based parent engagement suite designed for secondary schools. | Finalsite’s messaging solution is designed for schools to send emergency notifications, attendance alerts, and newsletters. |
| Reporting | The product includes reporting, analysis and response management tools, and describes a complete audit trail. | Reporting includes message deliverability and open rates, along with data reports on opt-outs and contact-record gaps. |
| Security | IRIS's security statement says customer data is hosted in UK data centres and describes Okta authentication, role-based access, and encryption of personally identifiable data. | Finalsite says it hosts infrastructure on Google Cloud Platform and Amazon Web Services, encrypts sensitive data in transit and at rest, and adheres to GDPR standards. |
| Support | The IRIS Reach helpdesk is available Monday to Friday, 8am to 5pm, by phone or email. | Finalsite says its support team is available 24/7 and can be reached by email, phone, or support ticket. |
| Translation | IRIS Reach supports automatic translation of inbound and outbound messages in over 40 languages. | The page states that messages are automatically translated and lists more than 100 language translation options. |
Plans
In their own words
IRIS Reach
IRIS Reach is a parent engagement suite for secondary schools, bringing email, SMS and social media communications into one place. Parents can receive school information through a school-branded mobile app; the MyEd app includes messages, attendance, timetables, absences, achievements and behaviour. Inbound and outbound messages can be automatically translated into over 40 languages, and parents can check attendance through real-time reports based on registration data. Schools can create and collect electronic forms and surveys, host documents online and send links by SMS or email. Up to twenty accounts can create dedicated channels for departments and functions. Reporting, analysis, response management and an audit trail are included. Reach synchronises with school management information systems such as SIMS and Integris; after setup, syncing runs nightly by default. The service is available on web, Android and iOS. Pricing is on request, and the product page offers schools a free demo. The MyEd app is available for iOS and Android; its help page says messages sent to and from the app are free.
Messages XR Enterprise
Messages XR Enterprise has no write-up on Specifiction yet; its figures are above.