iSecretShop vs Qmoxi Retail
iSecretShop
isecretshop.comQmoxi Retail
qmoxi.comSide by side
| Figure | iSecretShop | Qmoxi Retail |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Mystery Shopping Software | 7.9 (#7) | 6.6 (#18) |
| Headquarters | Spokane, Washington, United States | Findlay, Ohio, United States |
| Integrations | The opened product pages describe connecting shoppers with multiple mystery shopping providers, but do not name third-party software integrations. | Qmoxi says Retail connects with existing systems through direct system connectivity, but does not name specific integrations on the page. |
| Security | The opened maker pages do not state a security certification or compliance standard. | Qmoxi describes its Retail infrastructure as secure cloud infrastructure and says it manages hosting and security for Private Platform customers. |
| Support | The internal-audit support page provides a sales contact at 888.206.2337 extension 110 and [email protected]. | For Private Platform customers, Qmoxi says it runs shopper support; the Retail page invites prospective customers to request a demo by email. |
Plans
In their own words
iSecretShop
iSecretShop is a job board and software platform that gathers mystery shopping and research assignments from multiple providers. Opportunities include covert mystery shops, competitive price audits, merchandising, market research panels, intercept interviews and overt audits. Shoppers can schedule assignments, complete them in the field, attach photos with geotags and date and time stamps, and submit work from a mobile device. Alerts combine aggregated available-shop emails, phone push notifications and targeted geo-zones. Shoppers can use the iPhone or Android app, mobile web or a computer; a smartphone is not required. The iOS and Android apps are free, and the service says businesses pay for it. iSecretShop does not pay shoppers: companies offering assignments set their own payment policies. Businesses can contact iSecretShop about using the platform for internal audits and demonstrations, but no public business plan price is listed. The iOS listing supports iPhone and iPad and requires iOS 15.1 or later for iPhone.
Qmoxi Retail
Qmoxi Retail is web-based mystery shopping and auditing software for providers and retail program owners. It supports project setup, shopper eligibility, assignment, surveys, editing, reporting, and client delivery. Shoppers use the PrestoShopper phone experience to claim work, complete visits, and get paid. The Private Platform can carry a customer’s logo, colors, domain, and company name. Qmoxi describes geofencing for real-time, location-based collection across worldwide markets, with dashboards that provide real-time insights. Research and engagement programs can run across regions and languages. The service connects with existing systems through direct system connectivity, though specific integrations are not named. Qmoxi describes secure cloud infrastructure and manages hosting and security for Private Platform customers. It also runs shopper support for those customers. Custom work remains exclusive to the organization, and Qmoxi says most enhancement requests are completed in under 30 days. The company reports PrestoShopper use by more than 150 providers, 18,000 companies, and 3 million shoppers. Pricing is on request.