ISG Inform vs OneView

ISG Inform is a web-based benchmarking platform for organizations making IT performance, investment, sourcing and transformation decisions. It compares IT cost, service quality and personnel productivity across an organization’s IT landscape. A website test run accepts company information and returns quick comparisons with industry peers. Listed uses include IT performance optimization, IT budget baselining, mergers and acquisitions, and digital transformation. Dashboards cover CIO, infrastructure, applications, digital, public cloud and cybersecurity views. CIO measures include IT spend as a percentage of revenue, spend per user, CAPEX versus OPEX, run/change/transform spending, user satisfaction and staffing. Infrastructure measures include costs, staffing, availability, utilization, provisioning and recovery times, and incident response and resolution times. The CIO Dashboard lists up to 750 datasets across 30 industries, five regions and five revenue sizes. Budgeting, cost allocation, showback, chargeback and dashboard reporting are supported. Full access requires contacting ISG; pricing is on request.

OneView is a web platform that brings operational, commercial and financial technology-cost data into one governed system for IT, Finance and Procurement teams. Its Technology Cost Data Model connects costs with suppliers, contracts, services, usage, owners and financial structures, supporting validation, allocation, reporting and optimisation. Data can include billing and usage, supplier and contract records, service and asset information, lifecycle details, cloud and telecom platform data, and enterprise financial structures. OneView supports Telecom Expense Management, Cloud Cost Management & FinOps, and IT Financial Management. Cloud coverage includes AWS, Azure, GCP and Oracle, with cost allocation, budgets, forecasts, anomaly detection, showback, chargeback and cloud-plus-on-premises total-cost analysis. Telecom workflows cover mobile, voice, network and SD-WAN, including invoice and rate validation. Organisations can begin with one solution area and expand on the same data foundation. Pricing is on request.