IVR Lab Automated Voice Broadcasting vs Newfies-Dialer
IVR Lab Automated Voice Broadcasting
ivr-lab.com
Newfies-Dialer
newfies-dialer.orgSide by side
| Figure | IVR Lab Automated Voice Broadcasting | Newfies-Dialer |
|---|---|---|
| Price from | — | $299/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 20 |
| Spec score · Voice Broadcasting Software | 7.0 (#23) | 8.8 (#2) |
| Support | IVR Lab lists phone and email contact options and says its support team takes over for updates after a solution enters production. | All listed plans include support and training, and the pricing page states there is no minimum-term contract. |
| What it does | Hosted voice broadcasting delivers recorded messages to large groups of customers, employees, constituents, or subscribers. | Newfies-Dialer is a multi-tenant voice-broadcasting and auto-dialer system that builds IVR trees, records responses and exports results. |
Plans
IVR Lab Automated Voice Broadcasting
- Custom voice broadcastingPriced on request
Newfies-Dialer
- 25 Ports$299 a month
- 100 Ports$499 a month
- 250 Ports$899 a month
- 500 Ports$1,250 a month
- 1000 Ports$2,250 a month
- 2000 Ports$3,499 a month
- 3000 PortsPrice not published
- 4000 PortsPrice not published
- 5000 PortsPrice not published
- Newfies-Dialer (25 Ports)$299 a month
In their own words
IVR Lab Automated Voice Broadcasting
IVR Lab Automated Voice Broadcasting has no write-up on Specifiction yet; its figures are above.
Newfies-Dialer
Newfies-Dialer is a system for outbound voice and SMS campaigns, including mass calling, voice broadcasts and outbound IVR. It supports predictive dialing, press-1 transfers, voicemail detection, automatic redial and personalized text-to-speech. Campaigns can use Do Not Call lists managed by campaign or user, and the system supports scheduling, delivery reports and caller ID control. It connects with a range of SMS providers and offers an API for third-party applications to manage its features. The software uses FreeSWITCH for calls and can run on cloud or standalone servers, with multi-server configurations for higher-capacity deployments. Its documentation describes RabbitMQ broker clustering and adding workers without central configuration. Multi-tenant billing supports prepaid per-minute charges and card or PayPal payments for SaaS services. Plans start at $299 a month for 25 ports, five agents, one tenant and 10,000 daily calls and SMS. Plans include support and training, and the pricing page states there is no minimum-term contract.