Jiminny vs TalkPilot

Jiminny captures emails, phone calls, and video calls, analyzes the conversations, and syncs insights to a CRM. It can automatically record, transcribe, and summarize conversations, as well as suggest action items. Sales teams get coaching and deal insights, automated call scoring, and real-time alerts intended to surface risks and opportunities. The company says its call recording and transcription supports more than 60 languages. It lists native Salesforce and HubSpot apps, plus direct integrations for Zoho, Pipedrive, Close, Bullhorn, and Copper. Jiminny runs on Android, iOS, macOS, Windows, and web, and lists an API and extension. A free plan and a 14-day trial are available; the trial provides full features without requiring a credit card. Insights Seat is listed at $42 a month, with a minimum 12-month contract and one-time setup fee. Billing may be monthly or annually at a discount. Jiminny lists live chat, email, Customer Success, onboarding, and training support.

TalkPilot listens to calls or meetings and privately suggests what to say while the conversation is happening. It runs on the user's Android, iOS, macOS or Windows device rather than joining a meeting as a participant. After conversations, it can produce structured notes, summaries and action items. The maker presents it for sales, customer care, contact centers, real estate, job interviews and everyday conversations. TalkPilot can connect with Google Calendar to show upcoming events for preparation; listed compatible services include Zoom, Microsoft Teams, Google Meet, RingCentral, Five9, Genesys, Aircall, Talkdesk, Zendesk, Intercom, Freshdesk, Salesforce Service Cloud, HubSpot and ServiceNow. Its security information says data is encrypted in transit using TLS 1.2 or higher and at rest using AES-256. Processing takes place in the United States, with no EU data residency option. TalkPilot says it does not record or store audio and that it does not use audio, transcripts or client information to train AI models. The free plan includes five conversations per month, up to 30 minutes each, five practice runs and three scenarios. Pro costs $20 a month.