Jio CRM vs Selector
Jio CRM
jio.com
Selector
selector.aiSide by side
| Figure | Jio CRM | Selector |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| Linux | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 0 |
| Spec score · Autonomous Networks | 6.9 (#8) | 7.0 (#7) |
| Founded | 2016 | Selector says it was founded in 2019. |
| Headquarters | Ahmedabad, Gujarat, India (registered office); Navi Mumbai, Maharashtra, India (corporate office) | Selector Software, Inc. lists its headquarters in Santa Clara, California. |
| Integrations | Jio CRM uses open APIs to integrate with Jio Marketplace, Product Catalogue, and customer support channels. | Selector’s integrations page describes 500+ integrations and lists categories including alerting, APM, ITSM, logs, metrics, public cloud, and network devices. |
| Intended users | Jio describes its cloud-native BSS solutions as helping service providers and operators manage and monetise next-generation communications services. | Selector names network operations, network architects, executive leadership, application developers, and site reliability engineers as audiences. |
| Purpose | Jio CRM streamlines marketing, sales, support, and other lines of business through a customer-first approach. | Selector unifies telemetry across domains and uses agents to investigate, act, and verify within configured guardrails. |
In their own words
Jio CRM
Jio CRM is a cloud-native customer relationship platform for marketing, sales, support and other business operations. It is presented within Jio’s BSS offering for service providers and operators managing communications services. The platform supports lead generation, customer support, order management and document verification. Lead records can combine contacts, sales opportunities, service issues and orders, with interaction visibility for authorised users. Order workflows include customised bundles for new channels and IP-based services, automated tracking across systems and a view of the order lifecycle. Other processes cover order capture and fulfilment, trouble tickets, issue resolution, DKYC customer onboarding and regulatory document management. Jio says the platform implements L2O, O2A, T2R and DKYC processes. Open APIs connect it with Jio Marketplace, Product Catalogue and customer support channels. Guided complaint handling presents relevant customer information, while order history and sales statistics support operations. Deployment can use public or private clouds. Pricing is on request.