Jitsu vs RudderStack Customer Data Platform
Jitsu
jitsu.com
RudderStack Customer Data Platform
rudderstack.comSide by side
| Figure | Jitsu | RudderStack Customer Data Platform |
|---|---|---|
| Price from | $99/mo | $265/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | Yes |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Event Tracking Software | 9.2 (#2) | 9.0 (#3) |
| Compliance | Jitsu states it is SOC 2 compliant and participates in the EU-US Data Privacy Framework; it offers a DPA and SCC through its security page. | The security page states SOC 2 Type 2, HIPAA with BAA availability and GDPR compliance support. |
| Founded | The YC directory identifies Jitsu as a Summer 2020 company. | 2019 |
| Funding | Crunchbase describes Jitsu as a private seed company with two funding rounds and investors including Y Combinator and Costanoa Ventures. | CB Insights reports $82 million raised across five funding rounds, including a $56 million Series B announced February 2, 2022. |
| Integrations | The integrations catalog lists more than 609 connectors and more than 32 destinations. | The integration catalog advertises more than 200 destination integrations across analytics, advertising, CRM, data warehouses and other categories. |
| Rating on Capterra | 4.7 out of 5 from 3 reviews. | 5.0 out of 5 from 1 review |
| Rating on G2 | 5.0 out of 5 from 11 reviews. | 4.7 out of 5 from 52 reviews |
| Rating on GetApp | 0 out of 5 from 0 reviews; the listing says no reviews. | 5.0 out of 5 from 1 review |
| Self-hosting | Feature-complete production self-hosting uses Kubernetes with operator-managed function servers and CronJobs for connector syncs. | The open-source edition requires customers to operate their own data plane and is aimed at teams with platform-engineering capacity. |
| Support | The open-source plan includes community support, and the pricing page invites users to contact the team with questions. | The Free plan has community Slack support without dedicated support; paid plans receive some team support, and Enterprise includes an account manager and dedicated Slack channel. |
| Transformations | JavaScript Functions can filter, transform, or enrich events before they are sent to a destination. | Custom JavaScript and Python transformations can clean, enrich or modify events before delivery. |
| What it does | Jitsu collects event data from websites, apps, email, chatbots and CRMs and routes it into data warehouses. | RudderStack is a warehouse-native customer data platform for collecting, governing, unifying and activating customer data. |
Plans
RudderStack Customer Data Platform
- FreeFree
- Growth$265 a month
- EnterprisePriced on request
In their own words
Jitsu
Jitsu collects event data from websites, apps, email, chatbots, and CRMs, then sends it to a data warehouse. It says delivery can take under a second, with optional batching, and buffers data in Kafka during warehouse maintenance so it can send the data after service resumes. Jitsu can deduplicate repeated events and create warehouse tables and columns from incoming data. JavaScript Functions can filter, transform, or enrich events before delivery. Its integrations page lists 609+ sources and 32+ destinations, including warehouses, object storage, analytics tools, CRMs, and ad platforms. Collection options include web snippets, HTTP and Pixel APIs, React Native, iOS, Android, and server-to-server. Jitsu is available as a hosted service or open-source software for on-premise deployment; feature-complete self-hosting requires Kubernetes. The Free plan includes 200k active events per month, while Business costs $99 a month and includes 2M active events per month. Captured events are free, but billing counts active events successfully sent to at least one destination. The service states that data is encrypted at rest with AES-256 and in transit via TLS.
RudderStack Customer Data Platform
RudderStack Customer Data Platform collects data from websites, applications, and backend systems, then routes it downstream in real time. Its warehouse-first approach builds on a customer’s warehouse, and RudderStack says it does not store customer data. Profiles can combine event information with other data-cloud sources to model a customer 360, while identity-resolved data can be activated across more than 200 tools. Listed integrations include Google Ads, Salesforce, Snowflake, Google BigQuery, Databricks, and Apache Kafka. Governance features include schema management, event validation, consent automation, and PII handling; security controls include SSO, SSH tunnels, permissions management, and audit logs. The Free plan costs nothing and includes 250K events per month, 16 SDK sources, 200+ cloud destinations, warehouse destinations, and Reverse ETL. Processing stops after a second consecutive monthly overage. Growth costs $265 a month and includes one million events per month. Enterprise pricing is custom, and a 30-day trial is listed.