Jump Desktop vs Remote Desktop

Jump Desktop is a remote desktop platform for connecting to computers, with access through web, Windows, macOS, iOS, Android, and Linux. It supports file transfer and mobile apps, and remote sessions use the proprietary Fluid 2.0 protocol. The product advertises 4:4:4 10-bit color. Individuals have a free option with unlimited connections; browser use is free on any platform, while apps may require a one-time purchase. Teams Pro costs $7.49 a month and includes five access groups and five years of cloud access logs. Teams Enterprise costs $14.99 a month and includes unlimited access groups, up to 60 Mbps video bandwidth, up to 512 Kbps 8-channel audio, and up to four virtual displays. A 14-day trial is available without a credit card. Team tools include user, machine, and settings administration, mass deployment options including MDM, and a Cloud API. Teams Enterprise includes SSO and SCIM integrations. More than one virtual display and USB device redirection other than game controllers require Teams Enterprise.

Remote Desktop provides remote access and support from Windows, macOS, Linux, iOS, and Android devices. It also supports Chrome OS and Raspberry Pi, and mobile apps are available. Users can transfer files, record sessions, print, use multiple monitors, and communicate through chat, a whiteboard, and sticky notes. Screen locking is also included. For a temporary connection, users can share a one-time Access ID and Key. Enterprise administrators can enable or disable file transfer for all account users.

The free plan covers one licensed user, one concurrent connection, and three unattended devices. Other listed options include Remote Access at $99.50 a year, Premium at $299.50 a year, and Corporate at $599.50 a year, each with different user, connection, and device limits. Team supports unlimited users accessing 50 computers; Enterprise supports unlimited users and 100 computers. HelpDesk includes unlimited technicians and computers, and is listed at $99.50 a year, billed at 9.95 USD for the first year.