KACE Systems Management Appliance vs ManageEngine RMM Central
KACE Systems Management Appliance
quest.com
ManageEngine RMM Central
manageengine.comSide by side
| Figure | KACE Systems Management Appliance | ManageEngine RMM Central |
|---|---|---|
| Price from | — | $99.58/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 18 |
| Spec score · Remote Monitoring & Management (RMM) Software | 8.2 (#5) | 9.1 (#1) |
| Integrations | The appliance integrates with the Dell Updates Catalog to apply Dell update packages. | Documented integrations include ServiceDesk Plus MSP, Firewall Analyzer, Applications Manager, NetFlow Analyzer and Device Expert. |
| Patch management | It automates patching for Windows, Linux, and Mac, including potentially vulnerable third-party applications. | Automated patch deployment covers Windows, Mac, Linux and more than 1,000 third-party applications. |
| Purpose | The appliance automates endpoint management, application deployment, patching, asset management, reporting, and Service Desk ticket management. | RMM Central is a unified remote monitoring and management solution for managed service providers to monitor and manage client IT networks from one console. |
| Security | It supports vulnerability scanning and security policy enforcement, including firewall, browser, and registry settings. | Its security policy describes SAML single sign-on, two-factor authentication, role-based access control, and certificate-based agent authentication. |
| Support | Quest provides self-service tools to install, configure, and troubleshoot the product, and offers support offerings for different organizational needs. | ManageEngine provides an online support request form, technical support email, telephone numbers, knowledge base, FAQs, and user forum. |
Plans
KACE Systems Management Appliance
- KACE Systems Management AppliancePriced on request
ManageEngine RMM Central
- FreeFree
- Free EditionFree
- Enterprise Edition — 50 devices$1,195 a year
- Enterprise Edition — 50 devices, 1 user$1,195, paid once
- Enterprise Edition — 100 devices$2,145 a year
- Enterprise Edition — 100 devices, 1 user$2,145, paid once
- Enterprise Edition — 250 devices$4,345 a year
- Enterprise Edition — 250 devices, 1 user$4,345, paid once
- Enterprise Edition — 500 devices$7,695 a year
- Enterprise Edition — 500 devices, 1 user$7,695, paid once
In their own words
KACE Systems Management Appliance
KACE Systems Management Appliance has no write-up on Specifiction yet; its figures are above.
ManageEngine RMM Central
ManageEngine RMM Central is a remote monitoring and management solution for managed service providers overseeing client IT networks from one console. Its multi-tenant architecture uses probes to manage multiple customer networks. Network monitoring covers performance, health, and availability, with fault management and email alerts. Server monitoring includes Windows, Linux, VMware, Hyper-V, Nutanix, and XenServer environments. Endpoint tools can detect, test, deploy, or decline patches for Mac, Linux, and Windows devices and third-party applications. Technicians can remotely access customer devices, with chat, voice, or video calls available before connecting. Mobile device management includes enrollment, profile and application management, and security policy deployment. The product integrates with the ServiceDesk Plus MSP help desk and PSA product. Security controls described include SAML single sign-on, two-factor authentication, role-based access, and certificate-based agent authentication. The Free plan covers up to 25 devices, and a 30-day trial is available. Enterprise annual prices range from $1,195 a year for 50 devices to $64,795 a year for 10,000 devices. A dedicated machine is recommended for deployment.