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KalliopeCTI vs PhoneBurner

KalliopeCTI

kalliope.com

PhoneBurner

phoneburner.com

Side by side

FigureKalliopeCTIPhoneBurner
Price fromFree$11.67/mo
Free planYes—
Free trial—Yes
Open source——
Web—Yes
WindowsYes—
macOSYes—
LinuxYes—
iOSYes—
AndroidYes—
API—Yes
Plans published33
Spec score · Computer Telephony Integration Software8.0 (#10)7.7 (#12)
Founded20062008
HeadquartersPisa, ItalyLaguna Beach, California, United States
IntegrationsDesktop Outlook contact synchronization is available in Pro and Phone modes, while the attendant console supports Snom and Yealink phones.The power dialer integrates with Salesforce, HubSpot, Zoho CRM, Pipedrive, GoHighLevel, and other tools; the page also describes open API and webhooks connectivity.
SecurityKalliopeCTI Mobile communicates with KalliopePBX over an encrypted connection for telephony, notifications, and chat.PhoneBurner’s homepage states that it is SOC 2 Type II certified.
SupportKalliope lists downloads, a Wiki, and technical support among its support resources.The product page says PhoneBurner provides US-based support and free onboarding.

Plans

KalliopeCTI

  • KCTI 4 FreeFree
  • KCTI 4 PhonePriced on request
  • KCTI 4 ProPriced on request

KalliopeCTI pricing →

PhoneBurner

  • Standard$140 a year
  • Professional$165 a year
  • Premium$183 a year

PhoneBurner pricing →

In their own words

KalliopeCTI

KalliopeCTI connects telephone and IT systems for business processes. Its desktop client supports click-to-call, call-triggered actions, address book and call detail record access, phone remote control, softphone mode, and instant messaging. Outlook contact synchronization is available in Pro and Phone modes. Android and iOS apps place calls through company lines, so recipients see the office number, and provide real-time extension call notifications. The Windows attendant console classifies incoming calls, lets users select calls, and supports keyboard shortcuts and drag-and-drop forwarding. It also offers CTI mode for Snom and Yealink phones. KalliopeCTI is listed for Kalliope PBX, Kalliope4SP, and KalliopeCloud. The KCTI 4 Free mode is listed at free for Windows, macOS, and Ubuntu. Pro and Phone modes require a license activated on KalliopePBX V4 for each workstation; Phone includes Pro mode. Kalliope provides downloads, a Wiki, and technical support resources.

Visit kalliope.com

PhoneBurner

PhoneBurner has no write-up on Specifiction yet; its figures are above.

Visit phoneburner.com