KloudMate vs Uptrace
KloudMate
kloudmate.com
Uptrace
uptrace.devSide by side
| Figure | KloudMate | Uptrace |
|---|---|---|
| Price from | $99/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Observability Platforms | 8.4 (#10) | 8.6 (#7) |
| Integrations | The pricing page lists notification channels for Slack, email, Microsoft Teams, webhooks, SNS, and Jira, and the documentation describes AWS and Azure cloud integrations. | Telemetry can arrive through OpenTelemetry, Prometheus, Vector, Fluent Bit and CloudWatch, and Grafana can use Uptrace as Prometheus or Tempo data sources. |
| Intended users | KloudMate says it is built for developers, SREs, and DevOps engineers operating distributed systems. | The self-hosted editions page describes Community as for individuals, Starter as suitable for side projects, Team as a production default, and Business for reliability and compliance. |
| Product | KloudMate is an end-to-end observability platform for unified visibility into logs, metrics, traces, and alerts across cloud environments. | Uptrace is an OpenTelemetry-native observability platform that unifies traces, metrics, and logs. |
| Security | KloudMate states it is AICPA SOC 2 Type I certified for Security, Availability, and Confidentiality, and encrypts stored data at rest using 256-bit AES. | Uptrace states that browser traffic uses SSL/TLS, database backups are encrypted, and most live database data is not encrypted at rest. |
| Support | Free includes community support, Pro includes priority email and chat support, and Enterprise lists chat, Slack, and email support. | The project directs users to Telegram, Slack and GitHub Discussions for help; paid editions add email, priority, fast-SLA or dedicated support. |
Plans
Uptrace
- CommunityFree
- Uptrace CloudFree
- Starter$39 a month
- Team$199 a month
- Business$499 a month
- EnterprisePriced on request
In their own words
KloudMate
KloudMate is an observability platform for viewing logs, metrics, traces, and alerts across cloud environments. Its monitoring includes application performance and distributed tracing, log management, infrastructure and Kubernetes, database and serverless monitoring, real-user monitoring, and synthetic checks. KloudMate Assistant uses natural language to analyze logs, query metrics, and troubleshoot incidents. Pro adds incident management, on-call, status pages, reliability SLOs, burn-rate alerts, and automatic root-cause analysis on alerts. OpenTelemetry-native ingestion is available on every plan, and listed integrations include AWS and Azure. The Free plan costs nothing and has 7-day retention, monthly limits of 10 GB each for logs and traces, and 15 million metric samples. Pro costs $99 per month, includes $99 of usage, and bills additional usage separately. KloudMate says stored data is encrypted at rest using 256-bit AES and data is encrypted in transit. Enterprise Infinity runs inside a customer's cloud account, deployed and operated by KloudMate, so telemetry stays within that network. The platform is intended for developers, SREs, and DevOps engineers operating distributed systems.
Uptrace
Uptrace is an OpenTelemetry-native observability platform that unifies traces, metrics and logs. It provides UQL for querying spans and logs and a PromQL-compatible engine for metrics. Dashboards can combine spans, events, logs and metrics, configured in the UI or YAML. Metric and error monitors can send notifications through email, Slack, PagerDuty and other channels. Uptrace lists Grafana integration as a Prometheus and Tempo data source and includes a built-in MCP server for AI assistants. It offers cloud and self-hosted deployment, with Docker, Ansible and Kubernetes installation options; precompiled binaries are listed for Linux, macOS and Windows. Uptrace Cloud retains data for four weeks by default, with cold storage options for up to 100 weeks. The free Cloud plan includes 50 GB per month and 5,000 timeseries per month, while Community is free with unlimited usage and 14 days of retention. Paid plans start at $39 a month. The privacy policy says data in transit and database backups are encrypted, but most live database data is not encrypted at rest.