Kommo (formerly amoCRM) vs Zoho CRM
Kommo (formerly amoCRM)
kommo.com
Zoho CRM
zoho.comSide by side
| Figure | Kommo (formerly amoCRM) | Zoho CRM |
|---|---|---|
| Price from | $25/mo | $14/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 7 | 15 |
| Spec score · CRM Software | 8.7 (#41) | 9.4 (#3) |
| Spec score · Social CRM Tools | 8.4 (#6) | 8.6 (#5) |
| Spec score · Pipeline Management | 8.4 (#13) | 8.5 (#12) |
| Spec score · Customer Relationship Management - Small Business Software | 8.4 (#19) | 8.5 (#18) |
| Spec score · Customer Relationship Management - Midmarket Software | 8.4 (#16) | 8.5 (#15) |
| Spec score · Small Business CRM | 8.3 (#20) | 8.5 (#16) |
| AI features | Kommo AI can provide instant FAQ responses, recommend products, and guide clients toward purchases around the clock. | Yes |
| Email sync | Yes | Yes |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Integrations | The integrations directory lists services including WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Slack, and Shopify. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Mobile app | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Security | Kommo lists secure data storage and access controls, roles and permissions, two-factor authentication, activity logs, and tools for exporting or deleting data. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Paid from | 25 | 14 |
Plans
Kommo (formerly amoCRM)
- Base$25 a month
- Advanced$35 a month
- Pro$45 a month
- Base$25 a month
- Advanced$35 a month
- Pro$45 a month
- EnterprisePriced on request
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Kommo (formerly amoCRM)
Kommo (formerly amoCRM) has no write-up on Specifiction yet; its figures are above.
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.