Lark vs Pronto
Lark
larksuite.com
Pronto
pronto.ioSide by side
| Figure | Lark | Pronto |
|---|---|---|
| Price from | $6/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 1 |
| Spec score · Team chat apps | 9.4 (#4) | 8.0 (#38) |
| Channels | Yes | Yes |
| Headquarters | Singapore | Lehi, Utah, United States |
| Integrations | TrustRadius lists integrations including Salesforce Agentforce Sales, Jira, Zoom Workplace, Asana, Trello, Jenkins, GitHub, GitLab, Zapier, Sentry, Grafana Cloud and Giphy. | Pronto documents integrations with Canvas and Brightspace (D2L), and its API can manage users, groups, and messages. |
| Meetings | Lark Meetings supports live document collaboration through Magic Share, meeting transcription, translated subtitles and meetings of up to 1,000 participants with up to 50 breakout sessions. | Pronto supports one-on-one and group video meetings that users can start without links or scheduling. |
| Supported platforms | web,Windows,macOS,Linux,iOS,Android | Pronto is available through a web browser, desktop apps for macOS 10.15+ and Windows 10+, and mobile apps for iOS and Android. |
| Support | Lark’s customer terms list help-desk email support on weekdays, 9:00 a.m.–6:00 p.m. Singapore Time, with an intended initial response within one business day. | Pronto’s support site provides feature guides and setup instructions, and its Canvas integration guide offers setup help from Customer Success. |
| Translation | Messenger supports automatic translation for 18 listed languages, including English, Chinese, Japanese, French, German and Spanish. | Pronto translates messages into employees’ preferred languages. |
Plans
Lark
- Lark Base StarterFree
- StarterFree
- StarterFree
- Basic$6 a month
- Lark Base Pro$8 a month
- Pro$12 a month
- EnterprisePriced on request
- Lark Base EnterprisePriced on request
In their own words
Lark
Lark brings workplace communication and collaboration tools together in one platform, including chat, calendars, document creation and cloud storage. In video meetings, participants can edit shared Docs in the call window. Starter includes unlimited real-time translation, while AnyCross provides drag-and-drop workflow automation and integrations, including ready-to-use solutions. The App Directory lists third-party tools for areas such as collaboration, recruitment, expense control, CRM and ERP. Developers can use the Open Platform to build custom bots, web apps and blocks, with more than 2,500 APIs available. Lark supports web, Windows, macOS, Linux, iOS and Android. Starter is limited to 20 users, 100 GB of storage and one-on-one video meetings; its listed allowances also include 18 months of message history and 1,000 automations per month. Basic, Pro and Enterprise list higher user, storage, meeting or automation allowances. The maker describes Starter as intended for small teams with simple communication needs and Enterprise for large companies needing advanced security and organizational management. A free plan is listed.