Last9 Real User Monitoring vs Middleware
Last9 Real User Monitoring
last9.io
Middleware
middleware.ioSide by side
| Figure | Last9 Real User Monitoring | Middleware |
|---|---|---|
| Price from | — | $0.30/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 3 |
| Spec score · Real User Monitoring | 7.3 (#16) | 9.0 (#5) |
| Founded | 2020 | 2022 |
| Integrations | Last9 lists more than 100 integrations, including Grafana, Kubernetes, PostgreSQL, Datadog, AWS, Azure, New Relic, Google Cloud, Slack, Docker, Prometheus, and MySQL. | Documented integrations include AWS, Azure, Google Cloud, Vercel, databases, Datadog, Grafana, Prometheus, Logstash, Fluentd and the OpenTelemetry Collector. |
| OpenTelemetry | Last9 RUM SDKs emit spans and logs over OTLP and use OpenTelemetry-native telemetry workflows. | Middleware uses OpenTelemetry collectors and SDKs as its instrumentation layer and accepts existing customer OTel pipelines. |
| Security | Last9 states that data is encrypted in transit and at rest and that it provides enterprise SSO, MFA requirements, role-based access, audit trails, and zero-trust architecture. | Middleware says customer data is encrypted at rest and in transit using TLS 1.2+ and AES-256. |
| Support | Last9 advertises 24x7 support from forward-deployed engineers. | Free users receive community support, pay-as-you-go customers get a dedicated Slack or Teams channel, and custom-contract customers receive an account team and 24x7 support. |
Plans
In their own words
Last9 Real User Monitoring
Last9 Real User Monitoring has no write-up on Specifiction yet; its figures are above.
Middleware
Middleware is a hybrid observability platform for detecting and resolving issues across infrastructure, application performance, and real-user monitoring. Its listed coverage includes infrastructure monitoring, logs, metrics, distributed tracing, database monitoring, synthetic monitoring, browser testing, and LLM observability. The AI SRE Agent and OpsAI capabilities include root cause analysis, automatic issue detection, faster issue solving, and automatic PR generation. The Free Forever plan costs nothing and includes up to 100GB of data, 1k RUM sessions, 20k synthetic checks, 10 browser test runs, and 2 million OpsAI tokens, with 14-day retention and community support. Pay As You Go costs $0.30 a month, billed according to use, with default 30-day retention. Middleware lists 450+ integrations and a Public API. It runs on Android, iOS, Linux, macOS, web, Windows, and API. The company says it encrypts customer data in transit and at rest using TLS 1.2+ and AES-256.