Latch Viewing Management vs Pynwheel Tour

Latch Viewing Management is a web workflow for scheduling property viewings, sending reminders, and recording outcomes. Applicants choose a slot through a shared booking flow, with availability synchronizing in real time with Google or Outlook calendars. Latch describes automated reminders 24 and two hours before a viewing, with confirmations sent by email and SMS. Teams can collect structured feedback and track outcomes such as attended, no-show, applied, and declined. Reporting covers booked, attended, and applied rates by property, as well as pipeline activity across properties. Viewings can be assigned to team members or external agents, and applicant communications can be logged on a timeline. Latch says viewing data is encrypted at rest and in transit, with role-based access, consent-aware communication history, and an audit trail. Basic is free forever and includes three leases, 20 documents, five standard reports monthly, and one user. Pro is £20 per month with eight leases included and £1 per extra lease. The site's App Store and Google Play offerings are labeled coming soon.

Pynwheel Tour is a self-guided mobile tour app for multifamily properties, guiding prospects between selected units and destinations. Prospects can book through Pynwheel's scheduler widget or their own, then receive reminders about arrival time and where to start. They can add available units and amenities to a tour, with routes and wayfinding updating automatically. Property teams can add images, videos, and descriptions to stops; visitors can add their own photos and notes. The product tour page describes an identity check that involves uploading photo ID and taking an on-site selfie. Pynwheel says property-management integrations provide live availability and pricing and let prospects apply for a lease during a tour. Integrated partners provide access through designated locked entryways; a 2024 launch announcement describes Bluetooth door unlocking. Pynwheel Connect can report arrivals, departures, ID authentication results, abandoned tours, tour length, visited stops, and visitor notes and photos. Tour Analytics reports session counts and length, clicks, and app features used. Pricing is on request; the product page offers a request-demo form.