Latchel vs openMAINT
Latchel
latchel.com
openMAINT
openmaint.orgSide by side
| Figure | Latchel | openMAINT |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 3 |
| Spec score · Property Maintenance Software | 7.4 (#16) | 8.6 (#5) |
| Founded | 2017 | 2013 |
| Integrations | Latchel lists integrations with Yardi, AppFolio, Buildium, Rent Manager, Rentvine, Propertyware, PropUp, and Leonardo247; lighter data pipelines are available for Aptly, LeadSimple, Entrata, RealPage, and MRI. | Its documented stack includes PostgreSQL, PostGIS, GeoServer, OpenLayers, BIMServer, BIMSurfer, Alfresco or CMIS, Liferay, JasperReports and RIVER or Enhydra Shark. |
| What it does | Latchel describes itself as an AI front office for property management, combining an AI call center with a 24/7 maintenance engine. | openMAINT is an open-source CMMS for property and facility management covering buildings, plants, devices, furniture, logistics, economics and scheduled or breakdown maintenance. |
Plans
In their own words
Latchel
Latchel is an AI front office for property management, combining an AI call center with a 24/7 maintenance engine. Residents receive step-by-step troubleshooting through SMS, a portal, or voice, with unresolved requests escalated to a human. Dispatch routes jobs to preferred vendors or in-house technicians using property rules and can combine work with an existing vendor trip. The call center handles leasing inquiries, owner prospects, resident follow-ups, HOA and city calls, after-hours maintenance, and routine questions. Latchel says residents can reach a live expert in about 15 seconds, while emergencies receive a live video call. Managers set dispatch rules, budget limits, emergency definitions, and the degree of AI autonomy. Conversations, photos, videos, and troubleshooting transcripts attach to work orders. Integrations include Yardi, AppFolio, Buildium, Rent Manager, Rentvine, Propertyware, PropUp, Leonardo247, and others through lighter pipelines. Autopilot AI uses a flat monthly subscription per door; pricing is on request, with a 30-day trial and a free assessment.
openMAINT
openMAINT is a web-based CMMS for managing buildings, sites, plants, technical devices, mobile assets and related logistics, economic and maintenance activities. Its Facility Management functions cover preventive and corrective maintenance for sites and registered assets. An inventory module records real estate, plants and components, including their status and technical characteristics. Assets can be georeferenced on territorial maps, displayed in 2D GIS layouts using DWG imports, and represented in 3D BIM models synchronized through IFC files. Users can configure data schemes, object types, attributes, workflows, reports, filters and views. The software supports web service interoperability, external-system connectors, CSV import and export, and CMIS-compatible document management. It runs on a web server and is accessed through a browser; stated server platforms include Linux, OSX and Windows. Requirements include PostgreSQL 17.x, Apache Tomcat 10 and Java 17; PostGIS and Docker are optional. The AGPL license permits use, distribution and editing. A free Self-Service plan is available, while annual subscriptions include support and mobile access.