Lawmatics vs Miranda

Lawmatics is an AI-powered legal CRM and client-growth platform for law firms, combining intake, relationship management, and marketing tools. It automates lead follow-ups, appointment scheduling, and sending engagement agreements for e-signature. Its CRM tracks interactions and supports segmentation, reminders, and pipeline management; marketing features include automated email campaigns and ROI reporting. Listed integrations include Clio, MyCase, Filevine, Smokeball, Outlook, Gmail, Zoom, and QuickBooks. Essential lists 500 contacts; Premium and Enterprise each list 10,000, and additional contacts are sold separately. Lawmatics offers web access and iOS and Android apps, though the mobile app provides streamlined access to key features and mobile capabilities are still being expanded. The company says it is hosted on AWS and has SOC 2 Type 2 and HIPAA compliance verified by AssuranceLab. It states that stored data uses 256-bit AES encryption, transmitted data uses 128-bit SSL encryption, and users must use multi-factor authentication. Pricing is on request. There is no free plan, but a free trial is available.

Miranda is a paid web platform that uses voice AI for law-firm intake and qualification. It answers calls, applies firm-configured triage, drafts documents, and can book or transfer calls. Intake features include adaptive playbooks, statute-of-limitations calculations, conflict screening, jurisdiction checks, and attorney handoffs. During calls, it can draft engagement letters, preservation letters, and HIPAA forms. Firms can also use it to call referral lists, dormant leads, and web-form submissions; multilingual outbound is described in Spanish, Mandarin, Vietnamese, and more. The shared workspace includes an inbox, matter pipeline, documents, tasks, a knowledge base, and an audit trail, and the product names integrations including Clio, Filevine, Litify, MyCase, Salesforce, and DocuSign. Miranda says customer data is encrypted at rest with AES-256 and in transit with TLS 1.3, and is not used to train third-party models. Its formal SOC 2 Type II audit is not complete. Fees include a monthly platform fee and per-call charge; calls under 30 seconds are not billable. Pricing is available on request.