LBi HR HelpDesk vs Pocket HRMS Leave Management
LBi HR HelpDesk
lbisoftware.comPocket HRMS Leave Management
pockethrms.comSide by side
| Figure | LBi HR HelpDesk | Pocket HRMS Leave Management |
|---|---|---|
| Price from | Free | ₹2,995/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 3 |
| Spec score · HR Case Management Software | 7.9 (#13) | 8.0 (#9) |
| Founded | 1982 | Pocket smHRt Tech Pvt. Ltd. was established in 2023 as a separate entity from Greytrix India Pvt. Ltd. |
| Headquarters | Melville, New York, United States | The terms identify the provider's registered office in Turbhe, Navi Mumbai, India. |
| Hosting | The enterprise edition offers on-premise hosting and licensing or hosting on a dedicated server; the SMB versions are described as cloud-based. | The leave page says the cloud-based system uses a Microsoft Azure backend. |
| Integrations | LBi says the enterprise edition can integrate with HR, ERP, and email systems, and offers single sign-on. | The maker lists integrations including LinkedIn, Zoom, Clear Tax, Early Salary, Jupiter, KreditBee, Repute, and Talent LMS. |
| Mobile access | The vendor describes the design as responsive and lists mobile browser compatibility for the free SMB edition. | Employees can request leave and check balances through the ESS portal and mobile app. |
| Purpose | HR HelpDesk is automated HR case-management and call-tracking software for managing employee inquiries through resolution. | The leave management system automates leave requests, balance tracking, and approvals. |
| Security | The vendor says HR HelpDesk supports case confidentiality and describes the product as confidential and private, citing GDPR and HIPAA among relevant privacy requirements. | The leave page describes a 256-bit secure database, role-based access, and optional multi-factor authentication. |
| Support | LBi says it provides completely professional support from experienced staff and supports upgrades for installations. | The leave page lists 24/7 AI-powered chat, call, and email as customer support options. |
Plans
LBi HR HelpDesk
- LBi HR HelpDesk FreeFree
- LBi HelpDesk ProPlusPriced on request
- LBi HR HelpDesk ProPriced on request
Pocket HRMS Leave Management
- Standard₹2,995 a month
- Professional₹4,495 a month
- PremiumPriced on request
In their own words
LBi HR HelpDesk
LBi HR HelpDesk is automated HR case-management and call-tracking software for handling employee inquiries through resolution. It combines an employee self-service portal, FAQs, an embedded wiki knowledge base and document management with case tools such as real-time history, automatic assignment, confidentiality controls and case creation from email. The product lists machine learning for employee questions, artificial intelligence and customizable workflows. HR analytics, ad-hoc reporting and an executive dashboard cover reporting. The enterprise edition can integrate with HR, ERP and email systems and offers single sign-on; SMB editions are cloud-based, while enterprise hosting can be on-premise or on a dedicated server. The vendor describes the design as responsive and lists mobile browser compatibility for the free SMB edition. The free plan has no expiration date and supports up to 100 employees and two administrative users. Platforms listed are Android, iOS, self-hosted and web.
Pocket HRMS Leave Management
Pocket HRMS Leave Management has no write-up on Specifiction yet; its figures are above.