Letter Friend vs ZAP~POST

Letter Friend has no write-up on Specifiction yet; its figures are above.

ZAP~POST sends personalized postcards and letters when a real-time event or customer action triggers a campaign. Its web design app supports drag-and-drop editing, custom fields, uploaded images, and unique promotional or QR codes. Mail formats include oversized and A5 postcards, an A5 one-piece mailer, and a secure letter. Campaigns can use recipient-specific QR codes and tracking, while conversion attribution is handled through the customer’s analytics platform. ZAP~POST validates recipient details and cleans records; rejected records may receive Zap credits under its credit rules. Ecommerce, CRM, and CDP systems can connect by API, and listed integrations include Klaviyo, Dotdigital, Ometria, HubSpot, Bloomreach, Zapier, Force24, and Shopify. The main standard mailing location is the UK, with campaigns also available in the US, Germany, the Netherlands, France, and Italy; specifications, prices, and turnaround vary by country. A one-off trial campaign is available without a credit card, and the site advises trying at least 1,000 recipients. The service is web-based and headquartered in London.