Level.io vs ManageEngine RMM Central
Level.io
level.io
ManageEngine RMM Central
manageengine.comSide by side
| Figure | Level.io | ManageEngine RMM Central |
|---|---|---|
| Price from | $2/mo | $99.58/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 18 |
| Spec score · Remote Monitoring and Management Software | 8.4 (#8) | 9.1 (#3) |
| Spec score · Remote Monitoring & Management (RMM) Software | 8.4 (#4) | 9.1 (#1) |
| Spec score · Remote Monitoring and Maintenance Software | 8.4 (#4) | 9.1 (#1) |
| Integrations | Published integrations include DeskDay, AlgaPSA, Regentra, HaloPSA, Hudu, ConnectWise PSA, ilert, ZestMSP, and the Level Public API. | Documented integrations include ServiceDesk Plus MSP, Firewall Analyzer, Applications Manager, NetFlow Analyzer and Device Expert. |
| Remote control | Technicians connect to Windows, macOS, and Linux devices from a browser without a separate viewer. | Remote sessions support multi-user collaboration, file transfer and video recording. |
| Security | Level states it maintains a SOC 2 Type II report, offers SSO through Okta, Google, and Authentik, and encrypts data in transit and at rest. | Its security policy describes SAML single sign-on, two-factor authentication, role-based access control, and certificate-based agent authentication. |
| Support | Support is included for every customer, with live chat staffed weekdays from 8:00 AM to 5:00 PM Eastern and help by email, phone, and support meetings. | ManageEngine provides an online support request form, technical support email, telephone numbers, knowledge base, FAQs, and user forum. |
Plans
ManageEngine RMM Central
- FreeFree
- Free EditionFree
- Enterprise Edition — 50 devices$1,195 a year
- Enterprise Edition — 50 devices, 1 user$1,195, paid once
- Enterprise Edition — 100 devices$2,145 a year
- Enterprise Edition — 100 devices, 1 user$2,145, paid once
- Enterprise Edition — 250 devices$4,345 a year
- Enterprise Edition — 250 devices, 1 user$4,345, paid once
- Enterprise Edition — 500 devices$7,695 a year
- Enterprise Edition — 500 devices, 1 user$7,695, paid once
In their own words
ManageEngine RMM Central
ManageEngine RMM Central is a remote monitoring and management solution for managed service providers overseeing client IT networks from one console. Its multi-tenant architecture uses probes to manage multiple customer networks. Network monitoring covers performance, health, and availability, with fault management and email alerts. Server monitoring includes Windows, Linux, VMware, Hyper-V, Nutanix, and XenServer environments. Endpoint tools can detect, test, deploy, or decline patches for Mac, Linux, and Windows devices and third-party applications. Technicians can remotely access customer devices, with chat, voice, or video calls available before connecting. Mobile device management includes enrollment, profile and application management, and security policy deployment. The product integrates with the ServiceDesk Plus MSP help desk and PSA product. Security controls described include SAML single sign-on, two-factor authentication, role-based access, and certificate-based agent authentication. The Free plan covers up to 25 devices, and a 30-day trial is available. Enterprise annual prices range from $1,195 a year for 50 devices to $64,795 a year for 10,000 devices. A dedicated machine is recommended for deployment.