Lightspeed Restaurant vs MyKiosk
Lightspeed Restaurant
lightspeedhq.comMyKiosk
mytec.itSide by side
| Figure | Lightspeed Restaurant | MyKiosk |
|---|---|---|
| Price from | $69/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 4 | 0 |
| Spec score · Restaurant Self-Ordering Kiosk Software | 8.1 (#2) | 7.4 (#20) |
| Founded | 2005 | 1978 |
| Headquarters | Montreal, Quebec, Canada | Desio, Monza and Brianza, Italy |
| Integrations | The product connects with hotel PMS software, employee-management tools, loyalty programs and partners such as 7shifts and OpenTable. | MyTec lists Al Volo, Qodeup, Pienissimo, TheFork PAY, and Deliverect among its integrations and add-ons. |
| Security | Lightspeed states that cloud POS communications use end-to-end encryption and that data access is heavily restricted and protected via cloud partners. | The maker describes the kiosk enclosure as having a hermetic closure system for security. |
| Support | Lightspeed offers 24/7 phone and chat support, one-on-one onboarding and a dedicated account manager. | MyTec lists 7/7 help desk support, phone availability during service hours including evenings and holidays, and on-site maintenance interventions. |
Plans
Lightspeed Restaurant
- Starter$69 a month
- Essential$189 a month
- Premium$399 a month
- EnterprisePriced on request
In their own words
Lightspeed Restaurant
Lightspeed Restaurant is restaurant management software built around a point-of-sale and payments platform. It supports customizable menus, screens and floor plans, with online, tableside and QR-code ordering. Restaurants, hotels and multi-location operators can use the system for operations including inventory, reservations, tables, staff scheduling and sales reporting. The cloud-based POS can keep working offline, saving entered data locally and uploading it when connectivity returns; master-data maintenance and eCloud evaluations still require internet access. Its front end requires the Lightspeed Restaurant iPad app, while the back end can be managed on desktop and iPad. Lightspeed also says the POS can run in a browser on Mac, PC, Apple or Android devices. The Restaurant Integration Hub includes hundreds of third-party integrations, and accounting sync can send sales data to QuickBooks, Xero, Sage and other software. Plans start at $69/mo. Restaurant has no free plan or free trial listed; a demo option is presented instead.
MyKiosk
MyKiosk is MyTec’s touchscreen self-ordering kiosk for food service, available as a complete kiosk or as hardware only. Customers can choose and customize menu items, add loyalty details if they wish, pay using a preferred method, and receive a document bearing an order number. Orders can go to production through a monitor or pager, with customers notified when they are ready for pickup or table delivery. The system supports counter, fast-food, self-service, table-service, takeaway, and delivery operations, and can work independently or connect to MyTec and other restaurant cash-register software. Stores and chains can tailor menus, products, payment methods, ordering content, and delivery types. The complete setup can include a 22–27 inch touchscreen, printer, QR-code reader, and bank POS; automatic cash handling is optional. Its cloud portal and database provide management and reporting. MyKiosk runs on web and Windows, and pricing is on request.