Lightspeed Restaurant vs PalmNet Self-Service Kiosk
Lightspeed Restaurant
lightspeedhq.com
PalmNet Self-Service Kiosk
palmnet.coSide by side
| Figure | Lightspeed Restaurant | PalmNet Self-Service Kiosk |
|---|---|---|
| Price from | $69/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 4 | 2 |
| Spec score · Restaurant Self-Ordering Kiosk Software | 8.1 (#2) | 7.6 (#14) |
| Headquarters | Montreal, Quebec, Canada | Barcelona, Spain |
| Integrations | The product connects with hotel PMS software, employee-management tools, loyalty programs and partners such as 7shifts and OpenTable. | Palmnet says the kiosk can sync in real time with POS, KDS, membership, and online ordering systems. |
| Security | Lightspeed states that cloud POS communications use end-to-end encryption and that data access is heavily restricted and protected via cloud partners. | PalmNet says it uses access controls, encryption in transit where appropriate, monitoring, and staff confidentiality obligations to protect personal data. |
| Support | Lightspeed offers 24/7 phone and chat support, one-on-one onboarding and a dedicated account manager. | PalmNet invites businesses to contact its team for information and lists a phone number and email on its contact page. |
Plans
Lightspeed Restaurant
- Starter$69 a month
- Essential$189 a month
- Premium$399 a month
- EnterprisePriced on request
PalmNet Self-Service Kiosk
- Custom kiosk setupPriced on request
- Custom quotePriced on request
In their own words
Lightspeed Restaurant
Lightspeed Restaurant is restaurant management software built around a point-of-sale and payments platform. It supports customizable menus, screens and floor plans, with online, tableside and QR-code ordering. Restaurants, hotels and multi-location operators can use the system for operations including inventory, reservations, tables, staff scheduling and sales reporting. The cloud-based POS can keep working offline, saving entered data locally and uploading it when connectivity returns; master-data maintenance and eCloud evaluations still require internet access. Its front end requires the Lightspeed Restaurant iPad app, while the back end can be managed on desktop and iPad. Lightspeed also says the POS can run in a browser on Mac, PC, Apple or Android devices. The Restaurant Integration Hub includes hundreds of third-party integrations, and accounting sync can send sales data to QuickBooks, Xero, Sage and other software. Plans start at $69/mo. Restaurant has no free plan or free trial listed; a demo option is presented instead.
PalmNet Self-Service Kiosk
PalmNet Self-Service Kiosk lets restaurant guests browse menus, customize items, place orders, and pay in store without staff assistance. It is presented for fast food stores, tea shops, cafes, and restaurant chains. Menus can switch languages and show images, prices, descriptions, sizes, add-ons, notes, combo recommendations, and offers. Promotional banners may use images or video, while membership features include login, points, coupons, discounts, gifts, and other benefits. Listed payments include online, card, and QR methods, with counter payment available when needed. Palmnet says the kiosk synchronizes in real time with POS, kitchen display, membership, and online ordering systems for unified orders, inventory, and data. The large PALMKit K01 is intended for high-traffic locations; the compact PALMKit MK01 fits counters and pickup areas. Palmnet recommends hardware and setup based on space, traffic, and payment methods. Pricing is available by quote, with fees and billing defined in an order form, plan, or invoice.