Lightspeed Restaurant vs Sapaad
Lightspeed Restaurant
lightspeedhq.com
Sapaad
sapaad.comSide by side
| Figure | Lightspeed Restaurant | Sapaad |
|---|---|---|
| Price from | $69/mo | $99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 9 |
| Spec score · Restaurant Self-Ordering Kiosk Software | 8.1 (#2) | 8.0 (#5) |
| Spec score · Restaurant Billing Software | 8.2 (#5) | 7.9 (#8) |
| Spec score · Restaurant Online Ordering Software | 8.4 (#25) | 8.3 (#30) |
| Spec score · Restaurant Management Software | 8.1 (#11) | 8.0 (#14) |
| Spec score · iPad POS | 8.3 (#6) | 8.0 (#10) |
| Spec score · Restaurant POS Software | 8.1 (#14) | 7.9 (#17) |
| Free plan | No | No |
| Integrations | The product connects with hotel PMS software, employee-management tools, loyalty programs and partners such as 7shifts and OpenTable. | Sapaad lists integrations across accounting, food aggregators, payments, delivery, loyalty, employee management, and reservation software, including Tally, Zoho Books, Deliverect, Uber Eats, and Como. |
| Security | Lightspeed states that cloud POS communications use end-to-end encryption and that data access is heavily restricted and protected via cloud partners. | Sapaad says it complies with PCI DSS and that payment card data is encrypted and tokenized; it does not store complete card numbers, CVV codes, or magnetic-stripe data. |
| Paid from | 69 | 99 |
| Support | Lightspeed offers 24/7 phone and chat support, one-on-one onboarding and a dedicated account manager. | Essentials and Growth+ include 24/7 support, while Enterprise lists 24/7 elite support by phone, email, and WhatsApp. |
| Target customers | Lightspeed Restaurant is positioned for hospitality businesses including restaurants, hotels and multi-location operators. | The pricing page positions Essentials for small cafés, bakeries, fast-food outlets, food courts, cloud kitchens, and single outlets; Enterprise is positioned for chains, franchises, mall brands, airports, and enterprise restaurants. |
Plans
Lightspeed Restaurant
- Starter$69 a month
- Essential$189 a month
- Premium$399 a month
- EnterprisePriced on request
Sapaad
- Essentials$99 a month
- Growth+$129 a month
- Enterprise$199 a month
- Essentials (2-year)$99 a month
- Essentials (annual)$129 a month
- Growth+ (3-year)$129 a month
- Growth+ (annual)$159 a month
- Enterprise (2-year)$199 a month
- Enterprise (annual)$239 a month
In their own words
Lightspeed Restaurant
Lightspeed Restaurant is restaurant management software built around a point-of-sale and payments platform. It supports customizable menus, screens and floor plans, with online, tableside and QR-code ordering. Restaurants, hotels and multi-location operators can use the system for operations including inventory, reservations, tables, staff scheduling and sales reporting. The cloud-based POS can keep working offline, saving entered data locally and uploading it when connectivity returns; master-data maintenance and eCloud evaluations still require internet access. Its front end requires the Lightspeed Restaurant iPad app, while the back end can be managed on desktop and iPad. Lightspeed also says the POS can run in a browser on Mac, PC, Apple or Android devices. The Restaurant Integration Hub includes hundreds of third-party integrations, and accounting sync can send sales data to QuickBooks, Xero, Sage and other software. Plans start at $69/mo. Restaurant has no free plan or free trial listed; a demo option is presented instead.
Sapaad
Sapaad is a cloud-based restaurant point-of-sale and delivery management system. Essentials covers menu and table management, QR ordering and payments, billing, delivery and aggregator management, CRM, promotions, sales reporting, online ordering, and offline functionality. Growth+ adds queue management, limited-station kitchen displays, inventory and procurement management, live business intelligence, and Tally and Zoho accounting integrations. Enterprise includes unlimited kitchen display stations and food aggregator integrations, a multi-brand dashboard, and an open API for ERP integrations. Sapaad lists integrations across accounting, food aggregators, payments, delivery, loyalty, employee management, and reservations, including Tally, Zoho Books, Deliverect, Uber Eats, and Como. POS apps are available for iOS and Android tablets, alongside web and API access. Essentials costs $99 a month billed once every 24 months, tax exclusive; annual options are also listed. A 14-day free trial is available, but there is no free plan. Essentials and Growth+ include 24/7 support; Enterprise lists elite 24/7 support by phone, email, and WhatsApp.