Lightspeed Restaurant vs TouchBistro
Lightspeed Restaurant
lightspeedhq.com
TouchBistro
touchbistro.comSide by side
| Figure | Lightspeed Restaurant | TouchBistro |
|---|---|---|
| Price from | $69/mo | $69/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Restaurant Gift Card Software | 8.1 (#7) | 7.2 (#31) |
| Spec score · Restaurant Billing Software | 8.2 (#5) | 7.1 (#21) |
| Spec score · Restaurant Payment Processing Software | 8.3 (#6) | 7.2 (#17) |
| Spec score · Kitchen Display System Software | 8.1 (#12) | 7.1 (#39) |
| Spec score · Restaurant Management Software | 8.1 (#11) | 7.1 (#34) |
| Spec score · iPad POS | 8.3 (#6) | 7.1 (#18) |
| Spec score · Restaurant POS Software | 8.1 (#14) | 7.1 (#39) |
| Spec score · Restaurant Table Management Software | 8.2 (#14) | 7.1 (#40) |
| Spec score · Restaurant and Food Service Management Software | 8.2 (#3) | 7.0 (#8) |
| Spec score · Point of Sale POS software | 8.1 (#11) | 7.1 (#22) |
| Founded | 2005 | 2010 |
| Headquarters | Montreal, Quebec, Canada | Toronto, Ontario, Canada |
| Integrations | The product connects with hotel PMS software, employee-management tools, loyalty programs and partners such as 7shifts and OpenTable. | Its integration partners cover accounting, business insights and analytics, inventory management, online ordering, payment processing, and staff scheduling and payroll. |
| Offline operation | The restaurant software continues working offline, stores entered data locally and uploads it to the cloud when connectivity returns; master-data maintenance and eCloud evaluations require internet access. | When internet connectivity is lost, the POS can continue taking and closing orders, sending orders to the kitchen display system, and taking offline payments. |
| Security | Lightspeed states that cloud POS communications use end-to-end encryption and that data access is heavily restricted and protected via cloud partners. | TouchBistro Payments describes end-to-end data encryption as part of its security and fraud protection features. |
| Support | Lightspeed offers 24/7 phone and chat support, one-on-one onboarding and a dedicated account manager. | TouchBistro says its support specialists are based in North America and available 24/7/365. |
Plans
Lightspeed Restaurant
- Starter$69 a month
- Essential$189 a month
- Premium$399 a month
- EnterprisePriced on request
TouchBistro
- Custom SetupPriced on request
- Point of Sale$69 a month
- Essentials Bundle$119 a month
In their own words
Lightspeed Restaurant
Lightspeed Restaurant is restaurant management software built around a point-of-sale and payments platform. It supports customizable menus, screens and floor plans, with online, tableside and QR-code ordering. Restaurants, hotels and multi-location operators can use the system for operations including inventory, reservations, tables, staff scheduling and sales reporting. The cloud-based POS can keep working offline, saving entered data locally and uploading it when connectivity returns; master-data maintenance and eCloud evaluations still require internet access. Its front end requires the Lightspeed Restaurant iPad app, while the back end can be managed on desktop and iPad. Lightspeed also says the POS can run in a browser on Mac, PC, Apple or Android devices. The Restaurant Integration Hub includes hundreds of third-party integrations, and accounting sync can send sales data to QuickBooks, Xero, Sage and other software. Plans start at $69/mo. Restaurant has no free plan or free trial listed; a demo option is presented instead.
TouchBistro
TouchBistro has no write-up on Specifiction yet; its figures are above.