LimeCall vs Mediahawk
LimeCall
limecall.com
Mediahawk
mediahawk.co.ukSide by side
| Figure | LimeCall | Mediahawk |
|---|---|---|
| Price from | $7.50/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 9 | 3 |
| Spec score · Inbound Call Tracking Software | 7.9 (#7) | 7.0 (#16) |
| Spec score · Call Tracking Software | 7.9 (#17) | 7.0 (#32) |
| Founded | 2018 | 2002 |
| Integrations | The integrations directory lists HubSpot, Salesforce, Slack, Zapier, Google Analytics, Zendesk, Mailchimp, and Pipedrive among 50+ integrations. | Mediahawk lists integrations including Google products, Meta, HubSpot, Salesforce, Microsoft Power BI, and Zapier. |
| Product | LimeCall combines an AI receptionist, website callback service, and business phone workspace for handling customer calls, texts, lead routing, and follow-up. | Mediahawk provides call tracking and marketing attribution to help marketers understand which campaigns generate calls and leads. |
| Security | LimeCall says data in transit uses TLS 1.2+ and data at rest uses AES-256 encryption. | Mediahawk states it is OFCOM registered and regulated, PECR regulated, ICO registered, and Cyber Essentials certified, and supports multi-factor authentication. |
| Support | The security page says its security team responds to inquiries within one business day. | The Client Excellence Programme includes support from onboarding onward; support is also available through a portal, phone, email, and website live chat. |
Plans
LimeCall
- Virtual Phone Starter$7.50 a month
- Virtual Phone Team$12 a month
- Virtual Phone Business$19 a month
- Website Callback Starter$24 a month
- AI Receptionist Starter$47 a month
- Website Callback Growth$65 a month
- AI Receptionist Growth$119 a month
- Website Callback Scale$165 a month
- AI Receptionist Scale$319 a month
Mediahawk
- EnterprisePriced on request
- ProfessionalPrice not published
- StarterPrice not published
In their own words
LimeCall
LimeCall combines an AI receptionist, website callback service, and business phone workspace for customer calls, texts, lead routing, and follow-up. The AI receptionist can answer calls 24/7, qualify callers, book appointments, and transfer calls; AI plans list 40+ voices and support 30+ languages. Website Callback plans count a callback only when a lead and human team member connect for more than 10 seconds, excluding failed, unanswered, and spam calls. A callback widget can be installed on a website with a script tag. LimeCall lists 50+ integrations, including HubSpot, Salesforce, Slack, Zapier, Google Analytics, Zendesk, Mailchimp, and Pipedrive, and offers a REST API and webhooks on Pro plans and above. It supports Android, iOS, web, and API access. Plans are billed yearly: Virtual Phone Starter is $7.50 a month; Website Callback Starter is $24 a month; AI Receptionist Starter is $47 a month; and listed plans extend to AI Receptionist Scale at $319 a month. There is no free plan, but a 14-day trial is available.
Mediahawk
Mediahawk has no write-up on Specifiction yet; its figures are above.