LimeSurvey vs Qualaroo

LimeSurvey is a survey creation service available online or as a self-hosted open-source option. It offers more than 30 customizable question types, branching logic, and media support, with surveys shareable through links, QR codes, social media, email, posters, and flyers. Free access includes more than 800 templates. The free plan provides 25 responses per month and one admin user; Basic costs $39 a month and includes unlimited surveys and questions, 1,000 responses per month, and 250 MB of upload storage. Expert costs $432 a year and includes 10,000 responses yearly, three admin users, and 1 GB of storage. LimeSurvey supports more than 80 languages and multilingual surveys, response analytics, API access, and exports to SPSS, R, Stata, CSV, Excel, and PDF. Hosting regions include EU and US options, and the product is available as self-hosted software. The service states GDPR compliance and WCAG 2.2 Level AA alignment; ISO 27001 is in progress. Support ranges from community and email options to priority email and VIP support. LimeSurvey is headquartered in Hamburg, Germany.

Qualaroo gathers customer insights and contextual feedback through in-app surveys called Nudges. Teams can use it to study website and app experiences, collect product feedback, investigate conversion issues and look for ways to improve user experience. Nudges support targeting, branching logic, triggers, branding, more than 10 question types and surveys in 100+ languages. Heatmaps and session recordings show clicks, scrolling and drop-off behavior alongside feedback. For free-text responses, Qualaroo lists IBM Watson sentiment analysis, word clouds and reporting tools. Its iOS and Android SDKs support in-app feedback, and integrations include Salesforce, Tableau, Intercom, Zapier, Slack, HubSpot, Mailchimp, Google Analytics and webhooks. A free plan includes 50 responses, 500 email sends and 10k pageviews; Essentials costs $39.99 a month. The 14-day trial includes Essentials and Premium features, but CSV response downloads and branding suppression require a paid plan. Qualaroo lists live chat support 24/7, weekday phone support and email responses within one business day.