LimeSurvey vs Qualtrics

LimeSurvey is a survey creation service available online or as a self-hosted open-source option. It offers more than 30 customizable question types, branching logic, and media support, with surveys shareable through links, QR codes, social media, email, posters, and flyers. Free access includes more than 800 templates. The free plan provides 25 responses per month and one admin user; Basic costs $39 a month and includes unlimited surveys and questions, 1,000 responses per month, and 250 MB of upload storage. Expert costs $432 a year and includes 10,000 responses yearly, three admin users, and 1 GB of storage. LimeSurvey supports more than 80 languages and multilingual surveys, response analytics, API access, and exports to SPSS, R, Stata, CSV, Excel, and PDF. Hosting regions include EU and US options, and the product is available as self-hosted software. The service states GDPR compliance and WCAG 2.2 Level AA alignment; ISO 27001 is in progress. Support ranges from community and email options to priority email and VIP support. LimeSurvey is headquartered in Hamburg, Germany.

Qualtrics provides survey tools and an experience-management platform called XM Data & AI, which combines experience data with human context to support decisions and outcomes. Its free Qualtrics Surveys account is for one user and allows three active surveys, 30 questions per survey and 500 total responses. It includes skip, display and branch logic. The Strategic Research plan costs $420.00 per month, billed as $5,040 annually, for 1,000 responses shared across users; it also supports unlimited users and surveys, and includes 23 question types. A 30-day Strategic Research trial provides access to most premium features, with some restrictions; without an upgrade, it downgrades to the free account. Paid plans include more than 20 guided research solutions and advanced analysis such as crosstabs, statistical tools and generative-AI video summaries. Surveys support more than 70 languages, while dashboards support 24. Data exports include CSV, TSV, Excel and SPSS, among other formats. Qualtrics offers API access. Its Strategic Research Custom plan is for enterprise organizations needing higher response volumes, with pricing based on interactions and 5,000 or more responses.