Lindy vs Voiceflow

Lindy is an AI teammate that connects to tools and handles work such as pulling reports, updating a CRM, clearing an inbox and preparing meeting materials. Multi-step workflows support conditional logic and webhook triggers, while scheduled routines and 40+ included skills cover recurring tasks; teams can also create skills. Lindy says it offers 1,000+ integrations and supports MCP servers, with listed apps including Slack, Gmail, Google Calendar, HubSpot, Salesforce, GitHub and Notion. It is available on the web and as an extension, and the maker says it also works in Slack, iMessage and the browser for email drafting, scheduling and inbox replies. Plans use credits that refresh at each billing-cycle start and do not roll over; when credits run out, credit-using actions pause until reset. Lindy says data is encrypted in transit and at rest and is not used to train AI models. It lists SOC 2 Type II certification and HIPAA, GDPR and PIPEDA compliance. A free plan includes $50 in credits lasting seven days; paid plans start at $29.99/user/mo, with a seven-day trial.

Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. Its builder combines agentic playbooks, deterministic workflows, shared instructions, and guardrails. Teams can review transcripts and call recordings, run evaluations and tests, and track analytics. Agents can reach users through a native chat widget, mobile apps, phone calls, SMS, or custom interfaces built with the Conversations API. Native integrations include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail, and Twilio. Agents can also connect to external REST APIs, custom Functions, and MCP servers. Teams can choose from major LLM providers or bring their own model. Voiceflow says customer data is not used to train AI or machine-learning models and integrated model providers are configured for zero data retention. Its security information describes encryption at rest with customer-managed keys and encryption in transit using TLS and mTLS. The company was founded in 2019. Agencies and partners have a free-trial plan with usage-based billing; business pricing is available on request. Support includes implementation that can be self-serve or fully managed.