Loox vs ProvenExpert

Loox is a Shopify app for collecting and displaying product reviews and visual user-generated content. It automates email review requests, with delivery-based timing, and accepts photo and video reviews through links and QR codes. Storefronts can use more than 15 customizable, mobile-optimized widgets, including galleries, carousels, pop-ups, and rating displays. AI features sort reviews, surface highlights and stories, create summaries and translations, suggest replies, and generate image alt text. Referral prompts can appear on-site, after purchase, or after a review submission. Listed integrations include TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo. An API and webhooks support programmatic access to review data, custom widgets, integrations, and workflows. The maker describes its theme widgets and pages as a no-code solution and says the app is exclusive to Shopify. Loox offers a free plan and free trial. Convert costs $49.99 a month and Unlimited costs $299.99 a month, with Shopify’s 30-day billing period and cancellation available at any time.

ProvenExpert brings customer reviews from online sources into one profile and gives businesses ways to collect and display feedback. Listed sources include Google, Facebook, Amazon, Yelp and more than 460 other online sources. Requests can be sent by email, CSV import, links, social networks, QR codes, NFC or invitation cards. New reviews generate real-time notifications with details. For websites, the service offers responsive rating widgets and review seals; it also includes surveys and an AI review summary. The Free plan displays 10 ProvenExpert reviews, includes five active surveys and supports one profile language. A free, non-binding Premium trial lasts 30 days, after which the account switches to Free. Basic costs $49.99 a month, plus sales tax, and allows 50 displayed reviews, 25 active surveys and two profile languages. Paid plans include platform and other integrations. Plans list SSL encryption and German data protection standards. The service is web-based, and support is available Monday through Thursday, 9am to 5pm CET through email, social channels or a contact form.