Loyalty Gator vs Novus Loyalty
Loyalty Gator
loyaltygator.comNovus Loyalty
novus-loyalty.comSide by side
| Figure | Loyalty Gator | Novus Loyalty |
|---|---|---|
| Price from | C$59/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 2 |
| Spec score · Loyalty Program Software | 8.3 (#9) | 7.6 (#21) |
| Founded | 2010 | 2011 |
| Headquarters | Toronto, Ontario, Canada | Gurugram, Haryana, India |
| Integrations | The service offers a developer API and Zapier connections, and names integrations including Mailchimp, Shopify, QuickBooks Online, and Square. | The integrations page names Facebook, Twitter, and SendGrid, and says the platform can connect to POS systems and website shopping carts. |
| Product | Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs. | Novus describes itself as a SaaS loyalty platform for creating personalized customer loyalty experiences across industries. |
| Security | The company says customer data is backed up daily, is never shared, and is held in a secure data centre with surveillance and restricted access. | Novus says its quality and security commitments are ISO and PCI DSS certified. |
| Support | Plans include web-based support, and the company says customers can use program guides and FAQs or send questions to its team. | The pricing page says support is available by email, phone, and chat during business hours, with a knowledge base and documentation. |
Plans
In their own words
Loyalty Gator
Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs for businesses. Programs can award points for purchases, actions, or referrals, and support digital punch cards and other reward options. The company says businesses do not need a point-of-sale connection. Customers can enroll online and check balances through the business website on a computer, tablet, or smartphone. Businesses can review customer activity and marketing reports and export customer lists for campaigns. The service offers a developer API and Zapier connections, plus integrations including Mailchimp, Shopify, QuickBooks Online, and Square. Its TangoCard connection lets customers redeem points for electronic gift cards. Plans include unlimited loyalty transactions and no transaction fees, subject to fair use and possible extra bandwidth charges. Bite supports up to 100 customers; Snack supports up to 5,000 and adds birthday points and Zapier integration; Meal supports up to 10,000 and adds a customer web portal, referrals, social integration, Google Analytics, and Tawk.to integrations. A 30-day free trial and money-back guarantee are listed, excluding custom development and white-label services. The company says cancellation after the trial requires 30 days' notice.
Novus Loyalty
Novus Loyalty has no write-up on Specifiction yet; its figures are above.